Red Holman Pontiac-GMC

Reason for Visit: Service

I recommend this dealer: No

My Review of Red Holman Pontiac-GMC:
Over the past 10 years my family has leased five Pontiac or GMC vehicles, but not one of these was from Red Holman even though they are less than two miles from our home. My wife and I have gladly driven 30 to 50 minutes out of our way to Rinke and Bob Jeanotte in order to avoid the generally uncooperative and disinterested sales staff at Red Holman. Worse yet, the sales staff is actually better than the service department. On a few emergency occasions we have had to bring our vehicles to Red Holman because they are so close. On each occasion we have eventually had to resolve the problem with another service crew, either for repeated failed attempts to repair a specific problem or because they were significantly more expensive than a second opinion. Warranty issues are the worst as they have even gone so far as to call other dealers and accuse us of giving misleading warranty claims information. Having been a mechanic for 13 years, I know what good service is and it is not what one receives at Red Holman.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Red Holman Pontiac-GMC:
Bar-none, Red Holman has the best sales department that I've ever experienced in any Pontiac dealership. I walked into the showroom in January of 1998 because I was interested in the brand new Ram Air Trans Am. I was a young guy just finishing high school, and I had been turned away by other dealers who all assumed I was an irresponsible kid based on my age. But at Red Holman I met Damon Sewell, who is in my estimation the world's greatest car salesperson. And since then, my family has purchased over half a dozen Pontiacs from Mr. Sewell at Red Holman Pontiac.<br><br>The entire sales staff at Red Holman is very friendly and personable, always get back to you quickly, are willing to answer any questions you may have, and -- perhaps best of all -- they know their stuff. You won't be told any wacky lies or half-truths here, unlike at some other dealers where they'll say anything to get you to buy. My dad and I both factory ordered new Trans Ams in 1998, and we were constantly kept informed of where our orders were in the build queue, when they'd be showing up, even letting us know about stuff like worker strikes that were affecting production. I never felt like I had to press the folks at Holman to do their jobs, or to extract information from them. They always gave me everything I needed to know, mostly without my even asking.<br><br>If you're looking for a Pontiac (or a Toyota or GMC, for that matter, since this dealership sells them as well), I'd highly recommend Red Holman be the first place you stop. Ask for Damon Sewell; he's a great guy.

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