I got a phone call from Holly stating that I was approved. When I came in, holly was rude and acted like it was a bother for me to be there. She seemed to know nothing and showed me some already written out paper trying to explain how no banks would finance me. She left and had her boss (Patty) come out to talk to me and did a good job of explaining. Holly left while she was talking to me. I think she went out to smoke. They told me I needed money down after Holly promised me on the phone I wouldn't.

Was this review helpful to you?    Yes | No Thank you

I recently purchased a vehicle from Rhoden Loan City and was extremely happy with the service they provided to me! They processed my information quickly and treated very kindly even though my credit is not the best! Calvin was a very patience salesperson and Patty was so kind to me when I was signing my paperwork. She took the time to explain everything to me. I will never buy from anywhere else and will tell everyone I know about my great experience!

Was this review helpful to you?    Yes | No Thank you

I recently purchased a vehicle through Rhoden Loan City. My credit situation isn't the best, so I was glad I was able to find some place that could approve me. I love my car, but I would not recommend this dealership to anyone. I was contacted when I did my online application, and they had me schedule an appointment to come in. I was super excited, showed up to my appointment with all required paperwork (and then some), and filled out the full application. Then I waited. And waited. I was there for nearly 2 hours. I'm still not sure why. The sales person I was working with had another appointment come in and they sent me on my way saying they wanted to get me the best deal they could. I didn't even look at cars at this point. When I asked why I came in if I wasn't looking at cars they told me I could have faxed or emailed all of the information. I wish I would have known that prior to driving all the way to Iowa and wasting my afternoon. I appreciated them telling me they were trying to get me a better deal. I didn't have a choice to take what was offered to me already though, and that bugged me. Patty the finance manager was awful to work with. When you ask her a direct question, she will not answer your question and actually skates around it. In person she seems super nice, but as soon as you aren't there it's like you are the dirt beneath her shoe. I waited over a week before I was finally able to look at cars, but Patty was already putting cars through to the bank for financing. She explained this later that she needed to see what cars would work, but she didn't know what I even wanted, and I feel this wasted both her and my time. I know that beggars can't be choosers, but when you are going to be paying for something for the next 6 years with a high interest rate, it better be something you love. I also didn't get anything really explained to me throughout the process, which goes back to when you ask Patty a question, any question I had was never answered fully. I wish I would have stayed in Omaha and gone to another dealer instead of dealing with all of the stress they put me through.

Was this review helpful to you?    Yes | No Thank you

Brian was wonderful to work with. He explained our credit situation to us and explained how things worked as far as financing with our situation. They were able to get us into a vehicle that was as close to what we were looking for and they worked hard so that we could drive that vehicle home the same day! I would recommend them to anyone! What a wonderful experience.

Was this review helpful to you?    Yes | No Thank you

DO NOT SHOP AT THIS DEALER!!! This dealer's advertising is a scam! They 100% guarantee that you can get vehichle financing. This is a lie, I was not approved. They told me no one would be able to finance me, which was also a lie. I found alternative financing elsewhere. If you don't fit their credit profile they will avoid your calls and won't call you back for quite sometime. Also, some of you may have seen in The Wheels for You magazine the quote"If we can't finance you we will give you $5,000" there is no fine print, or any information provided about any restrictions applying. When I asked for the money the salesman laughed and said people in your financial catergory don't count. I even tried contacting the manager of the dealership and have not gotten any response back. They have been reported to the BBB and I hope no one else will have to go through the hassle that I did.

Was this review helpful to you?    Yes | No Thank you