My experience with Richmond Toyota was a joy. I can't recommend them enough. The facility was clean and impressive and the staff was friendly and experienced beyond my expectations. I am going to recommend them to my friends and anyone who is looking for a new or used automobile.
Marc Pitman

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Mike Fields and Rachael Yaklich are outstanding and Toyota of Richmond made a great impression on me. Thanks!!! Everybody went out of their way to smile and be helpful. I would go back the second and third time. They are just really wonderful. They explained everything thoroughly and worked hard to get me the best deal possible. Mike Fields knew exactly what type of vehicle I wanted. The sale was made and i'm enjoying my new red truck very much.

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This is one of the best new and used car dealerships in this area. Knowledgable and friendly sales staff, finance manager and dealership manager. Bob Fasnacht is one of the best salesmen I've ever dealt with. Bought 2 vehicles, 1 new and 1 used within a 7 day period that's how pleased I was with this dealership. Pricing was right on the money, carfaxes readily available, detailed vehicles before delivery and everything completed in a very timely manner. I can't say enough great things about this dealership.

Richmond Toyota has always done the service on all our Toyotas and everything was carefully and meticulously taken care of. Warranty work was thoroughly done along with vehicle inspections during servicing.

If you're looking for a new or used Toyota or other used vehicle, I strongly recommend Richmond Toyota. Just ask for Bob Fasnacht.

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We purchased a new 2011 Toyota Sienna Van... Everyone was so friendly and helpful.. The purchase and financing went very quickly without any issues.. Our salesman Scott Baker worked with us step by step on several visits to make sure we got all of the extras we were looking for..

Thanks to the entire team at Richmond Toyota..

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As soon as we zerood in on a vehicial Logan was right there to assest us . After a brief discription of our special circumstances and needs he made a couple of suggestions that made sense to us and we went with him from there . we were especialy impressed with Logan in that being a young man he knew how to talk and treat us as senior citizens with out upsetting us and believe me that is a rare thing with young people.
As the finance man I was very impressed with Steve Fogle , the way he kept us informed of what was happening as he proceeded , did not settle for the first ok that he got he kept going till he felt he got us the best financing possible under our cercumstances , and still maintained a possitive attitude the hole time which in turn made us feel more relaxed through the whole proscess , he did a very good job of explianing the paper work as we went through it as we singed .
I was very impressed that the sales manager came over and thanked us for buying ,
it seems like I can feel sure that if a problem would ocure it would deffinetly be taken care of with no bull about it

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we have dealt with Richmond Toyota twice - once last year to buy a 2010 Rav4 and then just this last weekend to trade it in for a used Minivan.

the staff is always helpful & courteous.

like any dealership their pricing benefits themselves the most... and we did notice that the minivan we purchased was still dirty when it was delivered to us, enough so that we intend to take it back there and get it detailed.

overall i would recommend this dealership, if i were to recommend any car dealership.

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Scott Baker was very helpful. Mike Coyle, Dennis Pennington, Glynn Warwick, Shannon Buck were all very nice and we really appreciate all of the help. We will come back to Richmond Toyota. I will recommend Richmond Toyota to my friends and family. Thanks to all.

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All aspects of the sales and negotiation were professional and non-confrontational.
This was indeed the most satisfying car buying experience in 50m years of purchasing a new vehicle.

I would unconditionally recommend this dealership for new car buyers.

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Our Tacoma is the second Toyota vehicle we've purchased from Matt in the past two years. The experience is more like buying from a friend than a salesperson. This dealership is very easy to work with and everyone is friendly and helpful. And, of course, Toyota vehicles are exceptional.

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My Fiance and I both work (2) jobs so our time is very valuable. After getting the runaround from Wetzel Hyundai here in Richmond trying to find the 2011 Sonata my fiance wanted we were literally exhausted from what had been the worst car buying experience I have ever been associated with, we decided to give Richmond Toyota a try mainly because they had a 2011 Hyundai Sonata. It wasn't the red color she wanted originally but the black grew on her and she really liked it. In about an hour and a half my fiance had signed all the paperwork and bought the car she wanted at the payment she wanted. Scott Baker and Dennis Pennington went to work and then went above and beyond not only during making the deal but making sure we enjoyed the experience right up to leaving the lot. There's absolutely no reason they won't get the first oppurtunity to sell me my next car.

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