Rick Case Honda Hyundai

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Rick Case Honda Hyundai:
Craig was awesome!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Rick Case Honda Hyundai:
AWFUL AWFUL AWFUL; tried to screw us out of money; super cocky. WATCH! they will sell you a car the first day nicely but after that treat you like total dogs.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Rick Case Honda Hyundai:
This dealer cannot be trusted at all. I got the deal on Internet... When I walked in to the shop..Salesperson was all nice and told me several times that I am getting the best deal...Also, he said that he bought the same car and paid more than me....Everything was so nice so far... and then he came up with the purchase order...I suddenly see $515 more on the invoice..Salesperson said that this is the desination charge and they don't include that in email...I showed him printout of an email...he said it was my misunderstaing.....and they cannot give me at that price....I was still agree to pay because I like the car...Then I asked him about finance options. He ran a credit report and said my credit is bad and I cannot get good Interest rate on car...There Finance manager also was rude and talking to me like she was doing big favor....
When I was ready to walk out the door the salesperson came back from manager (he didn't even show up during entire time) and lowered the interest rate by 0.5%...
By this time, I was so frustrated and decided not to do business with this dealership...
I wouldn't mind paying couple of hundreds dollars more on any other dealership....Stay away from Rick Case Honda...

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Rick Case Honda Hyundai:
I bought my Mazda (used) from this dealership. Though the car was great, and lasted 11 years, I would still never return to this dealer. The sales department tried to slip in an extended warranty THREE TIMES, despite being told "no" very firmly. The salesman tried to dump a terrible old Ford Taurus on me--and no kidding, he said "this was driven to the store by an older lady, hasnt had much hard use"... of course all the radio presets were tuned to rap music. I know its a terrible cliche, I didnt believe he actually said it!

When I saw the Mazda (which he had never showed me) he told me "oh that Taurus is so much more car for the money, you dont want that Mazda." Yes, Tauruses were so much more--so much more of a pain, considering their repair history. I am sure that car was in the junkyard within four years. I just traded the Mazda, with 170,000 miles on it :)

Anyway, a terrible dealership.



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Reason for Visit: Sales

I recommend this dealer: No

My Review of Rick Case Honda Hyundai:
The worst and most sleazy dealer I have ever encountered in years of buying cars. Was working with their internet sales staff, got a good price quote on a Honda S-2000 (they make a big deal out of beating everyone's price). Brought in a car I wanted to trade in for their evaluation. They examined the car and agreed to the price I was looking for, with no problem. All sounds good so far, except that they tried to pressure-sale right then, which I never give in to in any case. I gave them a "yes" to the deal a day later with a credit card deposit - they had to get the car in, as the color I wanted wasn't in inventory. A day later, they had it, and the following day, I came in to take delivery. At that point, they tried to negotiate down the value of my trade-in by $1,600 and wouldn't honor the deal they expressed to me. After a lenghty discussion with the salesperson, filled with BS from their jerk sales manager (who was too gutless to even come out and talk to me) I obtained a refund and left. They then kept sending e-mail from their general manager "who really wanted to talk to me about 'my deal'." I told them to put their deal in writing in their e-mail or forget it... and they of course refused to do so. Terrible, dishonest, untrustworthy, and STUPID. They should change their name to "Head Case Honda."

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Rick Case Honda Hyundai:
The entire sales staff tried to pressure me into purchasing a lemon of a used car. I had already put down cash when I discovered a problem in the car that made it a bad deal. They refused to take no for an answer. They also claimed to not know of the problem although it was plainly there to be found if they had done a proper inspection (bad transmission). These guys are the worst. STAY AWAY!

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