Rick Case Honda

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Rick Case Honda:
DO NOT DO BUSINESS WITH THIS DEALERSHIP!!!!!! THEY ARE LIARS!!!!!!
I live 2 1/2 hours from Davie, FL and located a certified 2008 Honda Civic Hybrid on honda.com for $19,990 that I wanted to purchase. I sent an email to the dealership and also called after noone called me, they always use the "can i get your name and # and call you back in 5 minutes" line, every time I talked to someone, they would never call me back. When I did talk to a salesman, they told me that the car I was interested in was actually $23,900. When I questioned the advertised price on honda.com, no one would bother to call me back (this happened with 3 different sales people). Finally I spoke with Xavier (another salesman) on Sunday (7 PM - after hours) and he said that the car was in stock and if that was what it was advertised for, they would have to honor that price ($19,990), and told me to drive down in order to purchase it. I wanted to make sure before I drove 2 1/2 hours that that was true, so I asked him to check with a sales manager the next day and call me back and he would have a sale the next day! He never called back. Then the next day Carlos (who I had also spoken to the day before but never called back in 5 like he promised) called and left me a message saying the car was sold, but they had a 2006 for the same price. I called the dealership later that day and found out that the car was in fact still there (it was not sold)! Called back to talk to Ray Regas (used car manager) to figure out what the deal was and he never called me back either! I have never had a harder time trying to buy a car in my life!!!! This dealership obviously uses bait and switch tactics! I don't understand,I just want to buy a car! In this economy they should be bending over backwards trying to get sell cars. At least call back and give a true explanation, and stop lying. DO NOT DO BUSINESS WITH THIS DEALERSHIP!!!!!! THEY ARE LIARS!!!!!!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Rick Case Honda:
purcashed wifes new accord at rick case and van lopez is the best! car was flawless at time of delivery and fuel tank was full!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Rick Case Honda:
This dealer is the biggest lieing bag of crap I have ever dealt with for an Internet purchase. They have a Quick Quote feature on their site but don't expect one. You get a bunch of B/S that they will match any local dealer's price. NOT SO! But will they deal with you. NO! Forget this dealer as they are liars of the first order. Believe me, you will pay and pay for their free generator, 100,000 mile warranty all the rest of their crap. Never trust a lady in a straw hat.

Sincerely,

Share on Facebook

Was this review helpful to you? Yes | No