Rick Case Honda

Rick Case Honda
15700 Rick Case Way
Davie, Florida 33331

Sales: (954) 364-3000
Service: (888) 384-1036
Parts: (800) 834-4119

Manufacturer: Honda


Most Reviewed Employees
Shaher Husein Shaher Husein
New Car Sales
Mike Ball Mike Ball
Finance Manager
Bob Garfinkel Bob Garfinkel
New Car Sales
Eddie Figueredo Eddie Figueredo
Finance Manager
Frank Parlante Frank Parlante
New Car Sales
Donell Cruz Donell Cruz
Sales
Gonzalo Jimenez Gonzalo Jimenez
Sales
Jason Anshaw Jason Anshaw
Finance Manager
Ricardo Rigau Ricardo Rigau
Sales
Andy Radu Andy Radu
Sales Manager
Need a New Car?

Dealership Amenities
Automated Car Wash
Discount Gas Station
After Hours Drop-Off
Cable TV
Free Coffee
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:30 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 11:00 AM - 7:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:30 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
144 Reviews
Rick Case Honda

Overall Score: 5 Star Rating4.8



About Rick Case Honda
Certified: Rick Case Honda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Rick Case Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Rick Case Honda
Here are some of the many reasons why Rick Case Honda is the best place to buy or lease your next new Honda…

~ Professional and courteous service - we have been awarded the 2008, 2009 and 2010 Honda President's Award
~ Hassle – free and convenient purchasing experience
~ Free 10 year / 100,000 mile extended engine and powertrain warranty
~ Free 5 years of 24 hour roadside assistance
~ Best selection of new Hondas – hundreds to choose from in our indoor six story parking facility
~ Rick Case Rewards Program (earn points for discounts on future purchases/services)
~ Free car washes for life with your Rick Case Rewards Card
~ Exclusive access to our discount gas station with your Rick Case Rewards Card
~10% discount in Parts and Semore
rvice when you redeem rewards points
~ Service Center open 7 days (Express Service)
~ State of the art Collision Center

~ and more!
less


sngonzalez
5/22/2012 11:27:10 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricardo Rigau

My Review of Rick Case Honda:
Excellent service :0) Ricardo you'r the Best .... Es muy agradable llegar temprano en la manana y encontrar empleados de la calidad de usted dispuestos a agradar al cliente al maximo.. lo felicito mucha suerte y mil bendiciones...

Share on Facebook

Was this review helpful to you? Yes | No
renev13
5/22/2012 10:31:10 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alex Semenskiy

My Review of Rick Case Honda:
Alex was a great sales associate. He was very knowledgeable about the Honda vehicles and products. Alex provided exceptional customer service the entire time from beginning to end. He went above and beyond to make sure I was completely satisfied with my experience. He did not make me feel pressured or uncomfortable, or rush me into making a decision. He was very patient and understanding as well as friendly and very helpful. He made sure I made the best decision for myself. I would definitely recommend friends and family to Rick Case Honda. Rick Case is a first class business that provides first class service. You can definitely count on me as a returning customer for the years to come. Thank you.

Renee Vecchio

Share on Facebook

Was this review helpful to you? Yes | No
jujster1
5/16/2012 9:39:34 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dexter Angry

My Review of Rick Case Honda:
Why isn't my salesman's name shown (Dexter Angry)? He was very professional and courteous. Recommendations have started already. Keep up the great customer service experience. Thank-you.

Share on Facebook

Was this review helpful to you? Yes | No
cota348
5/13/2012 11:16:33 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Yosuan Martinez, Ricardo Rigau

My Review of Rick Case Honda:
I had an old Accord 1999 which was always serviced at Rick Case Honda, so I knew the place, and after so many visits get to know some of the people. It was a pleasant surprised that Ricardo, who was my service attendant had transferred to Sales. He always gave good advices on how to take good care of the car, and would be the right person to buy a car from, because I knew that he would help me sort out all of my questions.
Ricardo helped me pick the right car that fit my needs and finance possibilities, since the CRV has a limited availability, also kept track of the one I wanted with the right features.
After that, it was a done deal when he transferred me to Yosuan in Finance, who was very diligent explaining every detail of the business at hand.
I was very happy with the service given to me at Rick Case, now I am also happy with my new car.

Share on Facebook

Was this review helpful to you? Yes | No
tdesmidt
5/10/2012 1:12:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eddie Figueredo

My Review of Rick Case Honda:
I have completed three deals in the last nine months with Dexter Angry; the last two being complicated deals. I was reducing four cars to two cars over the last two months. It was a lot time spent at the dealership, but Dexter showed patience and we got everything squared away. This probaly the eigth car I have purchased from Rick Case over the last dozen or so years.

Share on Facebook

Was this review helpful to you? Yes | No
Dalalden
5/9/2012 9:24:56 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Edward Esquivel, Howard Harris

My Review of Rick Case Honda:
My intension was to buy a car with a maximum monthly payment of $300.00; however after the Sales rep (Mr. Harris) took me to see the selection of cars available I fell in love with the car I bought... yes it was above my intended budget but this was the car of my choice..

We then went to finance where I was a bit nervous, however Mr. Esquivel was very positive all would be okay and it was. I drove off with my dream car..
Thanks to the great team work of the staff in making my experience a good one…

Regards,
Ms. Campbell

Share on Facebook

Was this review helpful to you? Yes | No
Briema02
5/9/2012 5:30:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eddie Figueredo

My Review of Rick Case Honda:
It was one of the best experiences I ever had while purchasing a new car. I was very pleased that everything was explained to me in a way that we could understand.

Share on Facebook

Was this review helpful to you? Yes | No
coralrocks2
5/7/2012 3:02:40 AM

Overall Score: 3 Star Rating   3.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Vitali Lichtenstein

My Review of Rick Case Honda:
I would say service here is better than most dealers, however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simply a "Junk Fee" charged to insure the dealer has a built-in profit for the deal, and fortunately some dealers have eliminated this dirty practice--some states have even banned dealer fees. So you're paying for all those fancy hats that Rita Case is wearing in the many photos they flood you with at Rick Case. In turn for the $600 dealer fee you get bogus frills, like "discounted" gas, but actually I called up and found out that the "discounted" gas was $3.79/ gallon of gas meanwhile it is $3.80 at a local gas station--so you save a whopping penny per gallon. Other things include Rick and Rita Case's book "Our customer, our friend" to read and a $5 key ring. To tell you the truth I would rather have my $600 back and they could keep all the bogus gifts. Also, when you buy anything from Rick Case you are going to have to deal with the "Rick Case Marketing Machine." That's right everytime you callup Rick Case, for anything you have to sit through Rick pitching you to buy one of his services or hear why Rick Case is so much better than everyone else. I bet this guy is even pitching people in his sleep. To be honest with you they are slightly above average compared to other dealers, but if you would listen to all their marketing and Rick Case's pitching you would think they are the greatest thing since sliced bread. $600 for a dealer fee is a tough whack, but you will get slightly better service--so just know what you're getting into!

Share on Facebook

Was this review helpful to you? Yes | No
speedchief
5/2/2012 8:40:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Ball, Bob Garfinkel

My Review of Rick Case Honda:
My experience doing business with Rick Case Honda through Bob Garfinkel and Mike Ball have been a pleasurable one. I have been treated with great respect and hospitality. Bob has gone above and beyond the call of duty to assist me in every way. And it has been my pleasure to have purchase all my vehicles and to have recommend family members, friends and co workers, who have also purchased their vehicles through Bob and was treated with the utmost respect.

Share on Facebook

Was this review helpful to you? Yes | No
Sexeyredhead
5/1/2012 1:13:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shaher Husein

My Review of Rick Case Honda:
Shaher was my salesman, I bought from him in 2011. If Shaher was not in on a day I came to your showroom I would just come back another day. He is the best. I see him handeling many things at the same time, he waste no time in getting the answers you need. I should not say "I love Shaher" his wife might not like it, but I will say it anyway "I LOVE SHAHER".

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>