"Professionalism of Salesman/Overall Team and Finance officer"
Rick Case Kia's Salesman and Finance team (Jaldrin Rodriguez) (Robert Baptiste) and finance officer (Karen Dewhurst) were excellent, they were knowledgeable, patient and made the entire buying process painless, I was given everyone's business card with all contact number's and was able to contact them all with ease, they returned all of my calls in a timely manner and went above and beyond to help me as much as they possibly could. All my questions were answered and if they couldn't be answer they found the correct person that had the answer. I love the car, especially the color, it rides good, its a good feeling to finally have a reliable source of transportation and the Kia sales team (Jaldrin Rodriguez) (Robert Baptiste) and finance officer (Karen Dewhurst) made it possible, the were all EXCELLENT, this is my third Kia purchase and my most satisfying purchase of all of them. Thanks again to the team at Rick Case Kia Duluth.
"I had a problem "
- Dexter E
Recently went to Rick Case Kia to get my mileage verified the process was a little rough and I didn't believe that it would be taken care of however my problem was resolved. Previously I wrote a review based upon the information that I was given at the time , I now know the process in which the reimbursement system takes place. I apologize sincerely to Rick Case Kia for not doing my diligence first, this is a great dealership and I recommend it to anyone wanting to make a purchase I am thoroughly satisfied with my Kia Soul as I have been satisfied with all purchases from this dealership and I look forward to making other purchases in the near future.
Thanks Rick Case
"Awesome customer service"
I purchased my first car here and my experience was amazing. The staff really takes the time to help you find what you want and will work with you to find something in your price range. I would highly recommend them to anyone I know!