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Rick Case Kia at Gwinnett Place

3190 Satellite Blvd, Duluth, Georgia 30096
Sales: (770) 476-2800
Service: (866) 853-5564
Parts: (888) 401-4817

Makes: Kia|Service Center
 
Excellent
94% Recommend

Overall Rating 4.7

215 Lifetime Reviews

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Rick Case Kia at Gwinnett Place
215 Lifetime Reviews

Hours: Closed

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Rick Case Kia at Gwinnett Place Info
Hours
Amenities
About Rick Case Kia at Gwinnett Place

The Rick Case Automotive Group added its latest addition, Rick Case Kia, to the Atlanta market in 2010. The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 16 dealerships - operating Honda, Hyundai and Mitsubishi dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, and soon Volkswagen in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading dealers. Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case himself along with all Rick Case managers, sales and service personnel provide customers with their cell phone numbers and are available 24 hours a day. The personal connection between Rick Case representatives and their customers is one of the many unrivaled services that Rick Case Automotive Group provides. Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 mile nationwide warranty on all new cars, trucks, vans & SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund. In addition to delivering unrivaled service and quality automobiles to all Rick Case

About This Dealer | Hours of Operation | Amenities

About Rick Case Kia at Gwinnett Place

The Rick Case Automotive Group added its latest addition, Rick Case Kia, to the Atlanta market in 2010. The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 16 dealerships - operating Honda, Hyundai and Mitsubishi dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, and soon Volkswagen in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading dealers. Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case himself along with all Rick Case managers, sales and service personnel provide customers with their cell phone numbers and are available 24 hours a day. The personal connection between Rick Case representatives and their customers is one of the many unrivaled services that Rick Case Automotive Group provides. Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 mile nationwide warranty on all new cars, trucks, vans & SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund. In addition to delivering unrivaled service and quality automobiles to all Rick Case

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 AM

Saturday 9:00 AM - 9:00 PM

Sunday 12:00 PM - 6:00 PM

Service

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Television
  • Vending Machines
215 Dealership Reviews
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Reason For Visit
Sales (Used)

"Great Experience. "

Me and my Daughter went to Rick Case Kia not knowing what to expect. To our delight, we both left absolutely pleased , satisfied, and totally surprised! Thanks to Rodney Myers and especially Timothy Turner! He has been wonderful and has gone out of his way to help us out. Thanks Tim!! Tracy Blount

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Timothy Turner
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Reason For Visit
Sales (New)

"Great Buying Experience "

Many thanks to the people at Rick Case Kia in Duluth. We just purchased 2015 Kia Sedona there. We love the car and appreciate their kind and patient sales process. Terrance Little was great.

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Employees dealt with

Terrance Little
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Reason For Visit
Sales (Used)

"best dealership experience ever"

As soon as we came in, we were spoken to and taken care of immediately. Chase was very knowledgeable. He was able to get us in the right car for the right price. I love my new-to-me Hyundai Santa Fe.

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Reason For Visit
Sales (New)

"Great Experience"

I just wanted to give a special thanks to Timothy Turner who made my shopping experience memorable. He was very knowledgable of the product and intuitive of my wants. More importantly he was patient with me which I know can be hard to handle.

Customer Service
Quality of Work
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Employees dealt with

Timothy Turner
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Reason For Visit
Sales (New)

"Rick Case KIA Terrance Little Revie"

Terrance was friendly and patient as we moved through the process. Dealership workers with us as well. The warranty offered on the car no other dealership offers.

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Employees dealt with

Terrance Little
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Reason For Visit
Sales (New)

"Be very cautious"

I am sad to say I did not have a great experience like these other reviews , I worked for two days with internet sales specialist and finance manager and general manager to get my deal worked out before driving over an hour to get to this dealership only to arrive and be placed with a sales person that had no knowledge of the deal and presented with numbers that were 6000.00 different then what I was told on the phone , and this process had me sitting in the dealership cubicle for little over two hours with no sign of the people I was dealing with over the phone and internet , so I wrote down what I was promised and who I spoke with , asked for my keys back and left and no one has contacted me since .

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April Purdee , over the phone
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Reason For Visit
Sales (Used)

"First buy spoiled me"

This was an amazing experience! I'm a first time car buyer and Rick Case Kia and staff were amazing! I will definitely recommend them to others

Customer Service
Quality of Work
Friendliness
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Employees dealt with

Timothy Turner
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Rick Case Kia at Gwinnett Place responded to this review

October 21, 2014

Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Jerry Howell General Manager Rick Case KIA



Reason For Visit
Sales (New)

"Now that's how you buy a Car!!! "

My wife and i could not be any more pleased with our new Kia Sorento. Hands down if anyone goes to Rick Case Kia in Duluth Georgia, you need to speak with Perry Mallory!!! He is the best by far!!! He went the extra step to make our buying experience the best it could be.. never mind that.. he went the extra mile!!! Thank you Perry for all that you put into helping us purchase our beautiful new Sorento -black Cheery I might add... Looks awesome!!!!!!!!!!!!!!!!!!!!!!!

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Rick Case Kia at Gwinnett Place responded to this review

September 22, 2014

Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Jerry Howell General Manager Rick Case KIA



Reason For Visit
Sales (New)

"Excellent service"

My visit to this location to purchase my wife a car was exeptional. Drew didnt hesitate to answer our questions and get us on the road to test drive. The managment staff onsite Kevin was very helpful and personable through our car buying experince and much appreciated. Lastly Elon had great people skills and made paperwork not a big deal. Your team is worthy of a Kudos!

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Employees dealt with

Kevin Prevost Elon Smith
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Rick Case Kia at Gwinnett Place responded to this review

September 18, 2014

Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Jerry Howell General Manager Rick Case KIA



Reason For Visit
Sales (Used)

"Going the Extra Mile"

I recently visited Rick Case to purchase a vehicle with some challenges. I waited patiently to speak with the Salesman Emmanuel KuBandi. Mr. KuBandi listened to me and despite pushback from his Management he kept looking for a way to say yes. We even took a walk to another Rick Case delearship nearbye and they made the deal happen. Mr. KuBandi stayed with me the whole time and made sure that I was taken care of. The staff at the dealership was wonderful thanks to Mr. KuBandi. He went the extra mile and exemplified professional courtesy and customer service.

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Employees dealt with

Salesman- Emmanual KuBanDi, Finance Manager- Elan Smith
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Rick Case Kia at Gwinnett Place responded to this review

September 17, 2014

Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Jerry Howell General Manager Rick Case KIA

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