Kalesa was the primary person whom I worked with. She responded to email I sent to a former employee whom I briefly spoke with during the christmas holidays. She answered all my questions online and made sure I had the necessary paperwork prior to visiting. Once the appointment was set she was prompt and courtesy. Very engaging and personable she made sure my wife and I had a wonderful experience. She is a team player working together with her co-worker Perry whom took us out to test drive the car we had in mind and eventually contracted with. I had to come back a week later to complete some paper work for the finance representative (Omar) and Kalesa once again ensured while I waited that I was taken care of. She and Perry did a wonderful job of presenting the products while making the entire visit very enjoyable. Kalesa was very energetic and Perry was very informative.

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Robert was very helpful and assisted with no hesitation and got me out quickly and completed the repairs necessary as well as assisted with missing part for the cargo net.

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Our experience at Rick Case Kia was very pleasant. I have to rate this as one of the best car buying experiences we had in a long time. We were able to initiate our application and car preferences over the internet and the salesperson Kalesa contacted us promptly. She helped us with everything from the approval process to setting an appointment for us to come into the dealership and pick up the car. It saved us from sitting at the car dealership all day and that in itself is priceless!

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They got me in and out as fast as possible and i do not have patience. No BS and no pressure either. Not sure what i can say to explain how much i appreciate the time and help for everyone there so i brought in my partner and he bought a car the next day. It was great for us both!!!!

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Viktor and Collin are a dynamic duo! They both made the purchase of my 2013 Kia Rio as quick, easy, and seamless as possible. They listened to exactly what I wanted and made it possible for me. I got a good price for my trade in and an ever better price for the new car. This deal would not have happened had it not been for the both of them being so willing to go above and beyond for me. Thanks guys!

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The representative (Kalesa) made this experience feel genuine. I enjoyed working with her, she was able to find a car that was PERFECT for me.

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I did my homework online and knew the exact car I want at Rick Case. Jason was able to meet the internet price showing on the same model, different color (lower than the color I wanted) I was still shopping two other brands, but leaning toward the Optima
Perry knew the answer to every single question about the Optima, met with me twice, and took several phone calls. He is very professional and considerate.

The event that sealed the deal was when the car I was previously driving expired in the turn lane of a busy intersection. Perry came to my rescue with a jump bag and got me back to the dealership. Then he took my perishable groceries and put them in the employee fridge while we did the purchase paperwork. He also made sure I didn't leave without my groceries

I was pre approved with my credit union, but Ken was able to secure a lower rate for me at the time of purchase. Ken kept the actual purchase process light and entertaining, and that made the time go by more quickly

The only issue I had was the need to return to the dealership on my way out of town that weekend to re sign the paperwork based on the way Kia Friends and Family discount was applied. I guess this wasn't really an issue, but an inconvenience

I feel like Perry went above and beyond what was call for to make this sale. He is knowledgeable, thorough, professional, polite, and patient. If he's not the employee of the year, he ought to be!

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she was an excellent sales agent and made the car buying experience one of knowledge, seriousness, and with an open mind about all aspects of the Kia automotive industry.. Great Saleswomen and would love to come to her again.. :)

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Viktor Reznik was polite, professional, and patient. He spent more time listening and then responding to our requests. When we were ready to discuss financing the finance team was informative, patient and very efficient. Everyone at the dealership worked hard on trying to get us the best deal. Mr. Reznik stands out for my husband and I. He treated us with respect and care. Viktor from now on will be a dealer.

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customer service was great and friendly, the salesman did a follow-up to make sure that I had no complaints, more so I had his cell phone # hence direct contact and he answered his phone promptly-great job Brandon! keep up good work! .

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