About Us
Copyright 2015 DR Media Holdings, LLC
Search
Learn more

Rick Case Mazda

2493 Pleasant Hill Road, Duluth, Georgia 30096
Sales: (678) 804-2100
Service: (888) 847-8592
Parts: (888) 658-3225

Makes: Mazda|Service Center

Showroom Hours: 12:00 PM - 6:00 PM Closed

Excellent
93% Recommend
4.7

184 Lifetime Reviews

Rick Case Mazda

Hours: Closed

2493 Pleasant Hill Road,
Duluth, Georgia 30096
Rick Case Mazda Info
Hours
Amenities
About Rick Case Mazda

Rick Case Mazda opened in 1987 in the Gwinnett Place Auto Mall and has received the President's Award for superior customer satisfaction and high sales volume. The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 16 dealerships - operating Honda, Hyundai and Mitsubishi dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, and soon Volkswagen in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading dealers. Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case himself along with all Rick Case managers, sales and service personnel provide customers with their cell phone numbers and are available 24 hours a day. The personal connection between Rick Case representatives and their customers is one of the many unrivaled services that Rick Case Automotive Group provides. Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also has a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund. In addition to delivering unrivaled service and quality

About This Dealer | Hours of Operation | Amenities

About Rick Case Mazda

Rick Case Mazda opened in 1987 in the Gwinnett Place Auto Mall and has received the President's Award for superior customer satisfaction and high sales volume. The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 16 dealerships - operating Honda, Hyundai and Mitsubishi dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, and soon Volkswagen in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading dealers. Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case himself along with all Rick Case managers, sales and service personnel provide customers with their cell phone numbers and are available 24 hours a day. The personal connection between Rick Case representatives and their customers is one of the many unrivaled services that Rick Case Automotive Group provides. Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also has a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund. In addition to delivering unrivaled service and quality

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 PM - 9:00 PM

Saturday 9:00 AM - 9:00 PM

Sunday 12:00 PM - 6:00 PM

Service

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 6:30 PM

Tuesday 7:30 AM - 6:30 PM

Wednesday 7:30 AM - 6:30 PM

Thursday 7:30 AM - 6:30 PM

Friday 7:30 AM - 6:30 PM

Saturday 8:00 AM - 6:30 PM

Sunday Closed

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Television
  • Vending Machines
184 Dealership Reviews
Filter Reviews By:
bshinftw
5/23/2015
Reason For Visit
Sales (New)

"A Great Time"

Like the title suggest, I had a great time purchasing from Rick Case Mazda. All the employees were friendly and fantastic. One in particular, Marvin Harvey stood out. He is very bubbly and has a sense of humor. He is easy to talk to and a fantastic salesman.

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Did you find this review helpful?

Yes
cathysga
5/23/2015
Reason For Visit
Sales (Used)

"Awesome Purchase Experience!"

Bought a 2015 CX5 last night from Mona at Rick Case Mazda. It was the best car buying experience. I was getting weary of the runaround and high pressure I was getting other places. Thank goodness for this dealership that reminded me buying a car is supposed to be fun! Mona is an awesome salesperson - knowledgeable, patient, professional. Great experience!

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Mona

Did you find this review helpful?

Yes
RuthAnn26
5/21/2015
Reason For Visit
Sales (New)

"Marvin Harve"

Marvin Harvey is the best Salesman on the lot! He works hard and diligently to make your experience at Rick Case Mazda as pleasant as possible. He is genuine and sincere. If you are looking for a new or used car, ask for Marvin Harvey! You will not be disappointed!

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Did you find this review helpful?

Yes
 
1
awaite9566
5/19/2015
Reason For Visit
Sales (Used)

"Great place to buy a car"

Got a car in a timely manor and Marvin was great to work with, I plan on using Rick Case Mazda again in the future.

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Did you find this review helpful?

Yes

Rick Case Mazda responded to this review

May 20, 2015

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Lee Feiden General Manager Rick Case Mazda

irene
5/04/2015
Reason For Visit
Sales (New)

"very pleasant "

Went in looking and went back and purchased a new car because of marvin...he was so pleasant and answered all my questions. .I bought a 2016 red mazda 6 and I am thrilled

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Did you find this review helpful?

Yes

Rick Case Mazda responded to this review

May 06, 2015

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Enjoy your Red Mazda 6! Sincerely, Lee Feiden General Manager Rick Case Mazda

ceaton
5/03/2015
Reason For Visit
Sales (New)

" Over and Beyond to PLEASE!!"

To my delight, once I explained I was carless and had no transportation to the dealership to pick up my online DREAM car, Rick Case ,was on it, They picked me up!! I loved working with Marvin and Kevin, they were awesome and made the visit so pleasurable!! This makes car #3,and I promise it wont be the last!

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Did you find this review helpful?

Yes

Rick Case Mazda responded to this review

May 06, 2015

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome back for the 3rd time to the Rick Case family! Our Customer, Our Friend. Sincerely, Lee Feiden General Manager Rick Case Mazda

oweowe
4/12/2015
Reason For Visit
Sales (New)

"Rick Case Mazda Rocks!"

I am very pleased with my new 2016 Mazda CX-5 purchase experience from Rick Case Mazda. The sales representative Curtis was professional and friendly, and their General Sales Manager Kevin made the entire process very smoothly to settle the deal, to my surprise. With this good experience, I am considering buying 2015 Mazda 6 from them again if they can provide me a good deal like the CX-5.

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Did you find this review helpful?

Yes

Rick Case Mazda responded to this review

April 13, 2015

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Lee Feiden General Manager Rick Case Mazda

jthomas06
3/09/2015
Reason For Visit
Service

"Great Mazda Experience"

Marvin was more than a pleasure to us. He has a winning personality! I loved going in for a service call and walked out with a new 2015 Mazda 6. Thank you again for your assistance!

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Did you find this review helpful?

Yes

Rick Case Mazda responded to this review

March 10, 2015

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Lee Feiden General Manager Rick Case Mazda

BMW
3/01/2015
Reason For Visit
Sales (Used)

"Dream car! "

Great service Marvin has excellent customer service skill. He help me find my dream car! I will recommend everyone to this dealership, they did an awesome job.

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Did you find this review helpful?

Yes

Rick Case Mazda responded to this review

March 02, 2015

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Lee Feiden General Manager Rick Case Mazda

Kym
2/22/2015
Reason For Visit
Sales (New)

"Magic Marvin"

I had such a positive experience and got exactly what I wanted. I have had my car exactly one year. I am very happy with my car, my purchase and my experience. I am not a "car person" and do not enjoy car shopping. My previous car had just been totaled and coverage on my rental car had ended. I had been to several other dealerships that week and did not find what was right for me. I walked into the dealership late on a cold Friday evening without making an appointment. I had done a lot of on line research and knew exactly what I wanted - it had to be new, previous year model, specific package, exterior and interior color and fit my limited budget (basically a needle in a haystack). Marvin's response was "I will do my best to find that for you right now". He asked me questions to make sure that car was what I truly wanted but he did not try to change my mind in any way. Within 45 minutes Marvin confirmed he had found the exact car I wanted and within my budget. By the time I had finished the paper work my car arrived at the dealership. I recommend Marvin to anyone that appreciates a knowledgable sales person that does not use a hard sell. I will come back to Marvin in the future.

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Did you find this review helpful?

Yes

Rick Case Mazda responded to this review

February 23, 2015

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Lee Feiden General Manager Rick Case Mazda

1
...
1 - 10 of 184 results
Recently Reviewed Employees
Reviews of Marvin Harvey
Marvin Harvey

Sales Consultant

41 Lifetime Reviews

Read Reviews
Reviews of Kevin Prevost
Kevin Prevost

General Sales Manager

4 Lifetime Reviews

Read Reviews
Reviews of John Campbell
John Campbell

Service Manager

3 Lifetime Reviews

Read Reviews
Reviews of Curtis  Tisdale
Curtis Tisdale

Sales Consultant

7 Lifetime Reviews

Read Reviews
Reviews of Seth Rogers
Seth Rogers

Sales Consultant

9 Lifetime Reviews

Read Reviews
Reviews of Jef Collins
Jef Collins

Parts Associate

1 Lifetime Review

Read Reviews
Reviews of Wade Chester
Wade Chester

Service Advisor

1 Lifetime Review

Read Reviews
Reviews of Brian Weeks
Brian Weeks

Sales Consultant

1 Lifetime Review

Read Reviews

Need a new car?

Cars for Sale By This Dealer
Sort By:
View All Inventory