I have a truck that I purchased from the dealership in 1998 which has 240,000 miles on it. In those 16+ years I have had the privilage of working with Nicole DeLaigle for the majority of my service needs. In all that time I have never felt as if I was being taken advantage of and that my serive needs were met at a fair price. I have become so comfortable with the service that I receive from Nicole that I leverage her knowledge on the service related to my wifes car ( a non toyota). Because of Nicole, we will be replacing my truck in the coming years with another toyota from Rick Hendricks and my wifes car as well. She is truly a shining example of how car service center customer serive should be.
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