Sales staff was very efficient and helpful, which made for a smooth transaction. I was given a 45 day temporary tag, which was approaching expiration. I have never had to wait more than a few weeks after buying a new or used car to be able to get my license plate. After following the recommendation of the tag office, I attempted to call the title clerk numerous times. She never answered the phone and never returned any of my messages. Attempted to call her manager, with the same results. Finally, after several weeks, I reached out to the general manager, who was able to resolve the issue within a half an hour. Should not have had to get to that point. I would be fired from my job if I had that poor of communication! Simply outrageous. If not for the great sales staff, I would've given 1 star.