I have been taken by them TWICE. I purchased a Chevy Equinox in 2012, went to trade it in in 2013 after a host of issues with it and it had a branded title- a LEMON. I went straight back there and talked to Tom, the owner. He apologized, swore they had no idea and "made it right". I then purchased a 2013 Ford Edge from him (that same day) and he informed me this was his aunt and uncles leased vehicle, they trade in every 2-3 years because he owns the dealership. I just went to trade in that same Edge (thank goodness not at his dealership)--- he purchased it from an auction AFTER IT HAD BEEN IN A MODERATE TO MAJOR ACCIDENT. All he had told me was lies. My experience with this dealership -- sub-standard and untrustworthy. So much so that I'm spending my time writing reviews instead of doing anything else today.