Riverside Honda

Reason for Visit: Service

I recommend this dealer: No

My Review of Riverside Honda:
NEVER EVER GO HERE!
I bought a brand new civic in Sept 07 and it has had multiple problems since. I don't blame Honda, I just wanted to be able to drive away in a reliable Honda. When I spoke to the owner (Richard Michaelson), he was beyond horrible...demeaning and belittling. He accused me of being "uneducated" and went on to raise his voice at me and refused to help me with my situation. He stated "go talk to a lawyer about lemon laws and then you can call me and have an educated discussion about lemon laws". When I went on to explain that his sales mgr was the one who brought up lemon laws, not me he stated "WHAT! I will bring him in here right now and terminate him and you can help find him a job". I was absolutely dumbfounded. When I explained to him that I have had problems with my car every few months since it's purchase, he proceeded to explain basic math to me stating that "a few months is 2-3 months, it seems as though I have only brought my car in two times which means every 9 months." He failed to notice that the few times I brought it in it was for SEVERAL repairs.
He actually ended with a recommendation to have our repairs done at another dealership. You would think in this economy he would value his customers more. Especially since he has a letter on his website explaining how he is there to help unsatisfied customers. yeah. right.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Riverside Honda:
They quote me a price on a brand new 2008 accord LX 4 door over the phone. But, when i got there, they change their mind and want more money for it. Very bad attitude from the new car sales manager. Will not recommend this dealership to anyone at all.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Riverside Honda:
First of all, I did NOT buy a car from this dealership.

However, when I was asking around for price quotes on the internet, Riverside Honda had the BEST price quote out of 10 dealerships around Southern California. They didn't ask me to come in or the whole "we don't give a price over the internet/phone" line. The quote was quick and low.

I would recommend anyone to ask for a price over the internet at this dealership!

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