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Riverside Honda

8330 Indiana Ave, Riverside, California 92504
Sales: (951) 509-2121
Service: (888) 859-5879

Makes: Honda | Service Center
Good
82% Recommend
4.2

69 Lifetime Reviews

Riverside Honda
8330 Indiana Ave,
Riverside, California 92504
Riverside Honda Info
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69 Dealership Reviews
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Katslynx
6/01/2016
Reason For Visit
Service

"Horrible!!!!"

Brought in my old Honda CRV for major service, cost $2300+ I am okay with this, willing to pay the costs, brought in on a Friday before 3 day weekend, they ordered the wrong part for my window repair, ask me to come down for a rental, can't have a rental because I don't carry full coverage on my 14 year old Honda. Of course they don't tell me I have to have full coverage for their rental car. The entire time I am dealing with Irwin, and he is patronizing and condescending something that really doesn't sit well with me. Now I can't have my car back until the following Wednesday because the place they get parts from is closed on Saturday so they can't order them until Tuesday. I make them show me the car in pieces and the wrong part, they think I am being unreasonable but I was not, I wanted to be sure they weren't lying to me. There was such an oiliness to the guy I was dealing with. They call me on Wednesday morning and tell me they didn't get the part because a transformer blew and they did not have electricity or internet at the Dealership all day on Tuesday. They knew they didn't order the part on Tuesday but waited until Wednesday morning to tell me, so now I am stuck at work, with no way to get anywhere because my mom has dropped me off and left town. Great customer service don't you think. When I asked why didn't someone pick up their cell phone and call the parts division in Torrance and order the part I was told that just cannot be done. It must be ordered over the internet, when I asked why someone didn't pickup a laptop and go to a place that had internet access and order the part, I was met with mute silence. I guess they aren't the brightest bulbs. Obviously at this point I am really angry and my service guy tells me and I quote "You are calling me incompetent" which literally pushed me over the edge. I NEVER called him incompetent how dare he indicate that I said something I NEVER said. However I do believe they are incompetent. I run a company and if my internet and electricity went out, I have a backup plan. I had to tell this individual to never call me again and to assign me a different service person as I would not deal with him any further. Lets just hope they fix the vehicle correctly and that I NEVER EVER have to return to them for anything. Funny thing is that over the weekend we decided to buy another Honda, going to Moreno Valley for the purchase.

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I Recommend This Dealer: No

Employees dealt with

Irwin

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Christy
5/02/2016
Reason For Visit
Sales (New)

"Best customer service "

I've been to many dealership and this dealership out weight all of them because of their excellent customer service, especially my sales man Ron Moe, he is an outstanding sales man and he was excellent in taking care of us and he kindly educated me on the Honda Civic and Pilot accessories & pricing, no hidden fees also the closer Juan was awesome treated us with respect and kindness he was able to get the price to an affordable range for me to pay especially my monthly payment. I love my brand new 2016 Honda Pilot , thank you Riverside Honda for making it happen for me and my daughters and my two dogs we are enjoying the space that was needed for our family.

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I Recommend This Dealer: Yes

Employees dealt with

Ron Moe, Juan Hernandez, Leanna in Finance

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Jjohnambroz
4/24/2016
Reason For Visit
Sales (New)

"Great experience"

Got a great quote online, had a couple quick phone calls, and showed up to buy the car. I'll done in two hours flat and no surprises!

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I Recommend This Dealer: Yes

Employees dealt with

Barry Haluch

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AshleyG11
4/16/2016
Reason For Visit
Sales (New)

"Thank you "

Hands down I had the best experience at Riverside Honda! They helped me get into the car of my dreams. I had a wonderful team helping me every step of the way. Thank you to Nana, Kyle, and Ramiro, you guys were the best!

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I Recommend This Dealer: Yes

Employees dealt with

Kyle , nana, Ramiro

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Car fanatic
4/12/2016
Reason For Visit
Sales (New)

"No pressure no hassles"

Surprisingly they were able to get me out of civic that wasn't even a year old into a brand new accord sport that was the color I wanted with the options I wanted.

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I Recommend This Dealer: Yes

Employees dealt with

Mike Gonzalez, Ramiro Serrano

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Chaparritoguapo
3/30/2016
Reason For Visit
Sales (New)

"Good service"

Great service. Michael Gonzalez very helpful guy. Definitely recommended him to my friends. Nice guy to work with and with good sense of humor. Thanks Michel G.

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I Recommend This Dealer: Yes

Employees dealt with

Michael Gonzalez.

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Dennis1211
3/28/2016
Reason For Visit
Sales (New)

"Buying a car at Riverside Honda"

We went in looking at the CR-V and the Civic. Our salesman, Mike Gonzalez was very knowledgeable and helpful. When we decided to buy the Civic he and Devon Traylor made a deal we were happy with. Both were very professional and great to deal with.

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I Recommend This Dealer: Yes

Employees dealt with

Mike Gomzalez and Devon Traylor

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Julio_hh
3/26/2016
Reason For Visit
Sales (New)

"It was a great experience "

Ron had great customer service, everyone was happy and friendly the prices are great for the quality of the car. I recommend this dealership to everyone.

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I Recommend This Dealer: Yes

Employees dealt with

Ron Moe

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Honda 2015
3/26/2016
Reason For Visit
Sales (New)

"Very good "

Very good with the treatment that they give me they where patients and very convenient with the offers also they showed experience and knowledge on the cars that they offered

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I Recommend This Dealer: Yes

Employees dealt with

Rosendo villagomez

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Mark
3/20/2016
Reason For Visit
Sales (New)

"Very good salesperson Nana was excellent"

Nana the salesperson was excellent. The Test drive was good and Nana knowledgable . Finance was quick and easy. This is the 2nd car purchased at this dealer

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I Recommend This Dealer: Yes

Employees dealt with

Nana

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