Rivertown Subaru

From start to finish, I received exceptional service. I received communication via text at all phases, such as who I could contact with any questions, a status update (still working on it), an additional I received communication via text at all phases, such as who I could contact with any questions, a status update (still working on it), an additional recommended service, and finally the best text that my vehicle was ready to be picked up. Friendly, professional, and competent service reps that knew their stuff. More

I had my speakers upgraded and I am very satisfied with the upgrade. They took just under two hours to do the work. the upgrade. They took just under two hours to do the work. More

Service was completed in a timely manner. Staff was super helpful and courteous. Defiantly would recommend their business. Staff was super helpful and courteous. Defiantly would recommend their business. More

Just buy a Toyota. It’s more reliable and then you won’t have to experience the dealer not willing to repair a problem that Subaru of America and God himself is aware It’s more reliable and then you won’t have to experience the dealer not willing to repair a problem that Subaru of America and God himself is aware of. 2017 Outback with parasitic electric drain due to the DCM searching for a non existent 3G signal. This dealer claims it doesn’t exist on my vehicle and the problem with dead batteries is I have a “cheap” one. Since it’s the fourth battery I had to install due to the design flaw of Subaru, it’s fair to say I was sick of buying expensive ones. Funny how when I pulled the DCM fuse I quit having dead batteries. If this wasn’t such a known problem in the Subaru world, I might have given them a pass. Buts it’s not and Subaru of America just extended the warranty for this problem because of it. I’ve probably passed along a half dozen or more sales to this group…no more. More

Got us in quickly. Communicated well through the whole process. Very pleased. Will use again. Communicated well through the whole process. Very pleased. Will use again. More

Friendly and attentive staff. The accommodations are clean and comfortable. Easy to schedule and quick service. The accommodations are clean and comfortable. Easy to schedule and quick service. More

We received professional, prompt, and excellent service. All service technicians were friendly, competent, and knowledgeable. All service technicians were friendly, competent, and knowledgeable. More

These guys wonderful! Took us right in and diagnosed the problem and got us on our way in well under an hour (which included a new battery). Took us right in and diagnosed the problem and got us on our way in well under an hour (which included a new battery). More

Maintenance representative was great. However, the maintenance technicians topped off my power steering fluid and splashed it all over my engine and under the hood. Additionally, I’ve bee However, the maintenance technicians topped off my power steering fluid and splashed it all over my engine and under the hood. Additionally, I’ve been coming to this dealership for 5 years. During this time their car wash hasn’t worked once. I’ve been told for 5 years that they are in the process of fixing the car wash. I think they’re being dishonest. More

Pleased with saleslady Krista, GM Shelby and finance manager Obie working with me on used car purchase. Krista worked hard showing me several cars. manager Obie working with me on used car purchase. Krista worked hard showing me several cars. More