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Robert Loehr Dodge Chrysler Jeep RAM SRT

Cartersville, GA

3.5
43 Reviews

567 E Main St

Cartersville, GA

30121

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43 Reviews of Robert Loehr Dodge Chrysler Jeep RAM SRT

January 24, 2024

I have a 2013 Dodge Durango. We took it into the service department back during the summer to be repaired. They kept it for 2 weeks and said it was the key fab or wireless igniti More

by tracylee0219
Recommend Dealer
No
Employees Worked With
JONATHAN SCHMITT
November 20, 2023

Very helpful in finding exactly what I wanted with no mark up on price. When the car came in, it was actually less than the current msrp. More

by Chemchoir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HUGH EVANS
Nov 21, 2023 -

Robert Loehr Dodge Chrysler Jeep RAM SRT responded

We're glad to know you found exactly what you were looking for at a great price here at Robert Loehr Chrysler Dodge Jeep RAM. Thanks for sharing your experience, and we hope to see you again in the future!

July 08, 2023

Great dealership, straight forward and honest. Tim White did a terrific job with the Ram truck buying process. I would highly recommend Tim and the dealership if your looking for a truck. John More

by jrobert943
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TIM WHITE
Jul 12, 2023 -

Robert Loehr Dodge Chrysler Jeep RAM SRT responded

John, thank you for the great review! We're so glad to hear that Tim provided you with a terrific buying experience. We appreciate your recommendation and hope you enjoy your new Ram truck! Drive safely and have a fantastic day! - Robert Loehr Chrysler Dodge Jeep RAM

May 17, 2023

Service department is a joke. .. 180 dollars spent just to be lied to. Do not support Roberts bald headed wealth. That wealth only fuels the angry service managers obesity. More

by Robby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
July 05, 2022

I have been trying to get a part for a Chrysler Crossfire for 7 months tru a local source with no luck. I called the parts dept here and spoke with Scott Prince. He immediately researched my problem, gave m More

by dale_mckinney
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Prince
Jul 07, 2022 -

Robert Loehr Dodge Chrysler Jeep RAM SRT responded

Thanks for the five stars, Dale! We are happy to hear that Scott could assist you and we hope to see you back here at Robert Loehr Chrysler Dodge Jeep RAM for all of your future auto needs!

July 15, 2021

I purchased my car new 8 years ago new…service was great while I was under warranty; I continued using the service department after my warranty expired, the guys were great! However in the past year…servic More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
LYDELL BRADSHAW
Jul 16, 2021 -

Robert Loehr Dodge Chrysler Jeep RAM SRT responded

Amanda, We apologize for the issues you've been experiencing. We understand your frustration and are disappointed to hear you're unsatisfied. Please reach out to us so we can discuss these issues and present them to the team for improvement. Thank you. Robert Loehr Chrysler Dodge Jeep RAM

January 29, 2021

So it happened again. We found ourselves in a situation no vehicle owner ever wants to, in need of a complete engine swap. I can say that Todd Simmons took the time to walk us through our options both cost More

by Lazarusg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Simmons
Jan 29, 2021 -

Robert Loehr Dodge Chrysler Jeep RAM SRT responded

It was our pleasure to help you out! Thanks for reaching out and trusting the Robert Loehr Chrysler Dodge Jeep RAM service team.

December 20, 2020

I'd like to give a shout out to the whole staff Cody the owner the whole maintenance department parts department they are fantastic and I will always get my vehicle repaired there. More

by Bill C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody service department manager, HUGH EVANS, TIM WHITE, JONATHAN SCHMITT
Dec 21, 2020 -

Robert Loehr Dodge Chrysler Jeep RAM SRT responded

Hi Bill, thank you for taking the time to share your experience working with Cody and our team in the Parts department! We appreciate your business and look forward to seeing you next time at Robert Loehr Chrysler Dodge Jeep RAM!

December 20, 2020

I'd like to give a great shout out to Cody the whole service department for an outstanding job 2015 Grand Chief Cherokee thank you More

by Bill C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Robert staff
Dec 21, 2020 -

Robert Loehr Dodge Chrysler Jeep RAM SRT responded

Hi Bill, thank you for choosing Robert Loehr Chrysler Dodge Jeep RAM! Cody is a huge asset to our service department, and we're so happy to hear you had an excellent experience. See you next time!

September 23, 2020

Today I brought my car in for oil change and to check out some items. As always Josh greeted me with a smile and called me by name. That's very impressive because it makes a customer feel important. I l More

by Marty Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 24, 2020 -

Robert Loehr Dodge Chrysler Jeep RAM SRT responded

Hi Martha, we're pleased to hear that you can trust Josh at Robert Loehr Chrysler Dodge Jeep RAM for all of your automotive needs, and have shown you excellent service for the past 6 years! We look forward to continuing to work with you!

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