Roland D. Kelly

Reason for Visit: Sales

I recommend this dealer: No

My Review of Roland D. Kelly:
This dealership was dishonest with the price quoted to me. I double-checked the quote on the telephone before traveling to the showroom (for a second time) to make a down payment on the purchase. After another test drive, I provided a check for the downpayment and provided all my personal information. This was all with the understanding with the salesperson- Gene Porzio - that the sales manager- JJ Hoyt -had approved this price, which was matching another local dealer's price. After providing my deposit, Mr. Porzio had to speak with the manager ostensibly to check whether there was favorable financing available. After awhile, the sales manager JJ Hoyt came out to explain to us that there must have been some misunderstanding because they couldn't possibly sell to us at the price that was quoted to me. They could only sell at a price approximately $1,000 more expensive. I RECOMMEND THAT YOU DON'T GO TO THIS DEALER!

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