Ron Bouchard's Auto Stores

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ron Bouchard's Auto Stores:
I had a bad experience at another dealership and decided for the same price they gave me I could purchase a new one. This purchase will be the 5th vehicle through this dealership - both new and used. The only reason I looked elsewhere was because the used model I was looking for wasn't at the used car lot. The internet sales manager answered my email and when I met him he showed me a few of the models and let me look them over without any sales pressure. I was able to obtain what the dealer invoice was and was shocked when he came within $100 of my price! The whole deal took only a couple of hours. There's a reason I'm a repeat customer for both their new and used vehicles.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Ron Bouchard's Auto Stores:
I went in for an oil change and tire rotation on my new truck that has only 5000 miles on it, it is still under warrnety and has oil changes included for the first 5 of them. It too so long to convince them it was in the package when i bought the truck.I ended up with an oil change only because it took so long to conferm that i did not pay for an oil change.It was not worth my time to go there at all. The place was cold and everyone seemed frustrated with each other. It was not a good experience at all.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ron Bouchard's Auto Stores:
We shopped around for a car to replace our 14 year old Escort, we had been to many dealers to test drive different models and to get prices. We decided on a Honda Fit but walked away from several Honda Dealers frustrated with their arrogance or lack of initiative. I called Ron Bouchards Honda Store with a general question, enter Paul Lechiara who answered my question and asked what I was looking for. I told him a base Fit in Lunar Mist/beige interior. He told me he could try to locate one but there may be only a 10% chance getting one as it was a discontinued color and other dealer reluctance to trade a popular model. Paul scored big time! He managed to locate and trade Fit for Fit one of only three base Fit's in Lunar Mist left in New England! He went above and beyond anyone else and seemed just as happy as we were that he was able to get us what we wanted instead of just what they had or was coming in. He was awesome to deal with, he didn't waste our time with games, gave straight answers, and even got us a pretty good trade price. To continue this trend, John Bernard, the Business Manager, thoroughly explained the extended warranty options and even though we declined the extended warranty John remained professional and respected our decision without use of high pressure tactics. This was a very pleasant buying experience. We highly recommend purchasing from them. And as an aside, I had a brief dealing with the Service dept. to get the inspection sticker, they also were very polite and the service area was very neat and clean. And oh yeah we love, love, love our Fit!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ron Bouchard's Auto Stores:
Michelle was great to deal with. On my first visit, she had the car ready to roll when I arrived at my scheduled time. She fully explained the car to me and I took a test drive. Since I was just researching, that was the end of the visit -- no high pressure tactics. I shopped various dealers using the internet, and Ron Bouchard's offered me the best deal in my area. Again, at the "purchase" visit, Michelle was prepared and ready. They gave me a very fair price on my trade, and an excellent deal on my new Honda. John, the finance manager, did not use high-pressure tactics when presenting the extended warranty options. Highly recommended dealer!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ron Bouchard's Auto Stores:
Michelle was so great to work with. She spent a lot of time with me and it was a no pressure environment. I really would have liked to have bought a car from her, but her dealership was unable to get the model I wanted (Fit). Other area dealerships did not have this vehicle either - it is the fault of the manufacturer for not producing enough of them.

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