Ron Carter Auto Group

Ron Carter Auto Group
3205 FM 528 Rd.
Alvin, Texas 77511
(281) 331-3111

Manufacturer: Used Car Dealer

Most Reviewed Employees
There are no Employees listed for this dealer yet.
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Dealership Amenities
Cable TV
Children's Play Room
Customer Lounge Area
Free Drinks
Free WiFi
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: Closed

Sunday: Closed

Twenty-Four Month Rating: 4.2/5
8 Reviews
Ron Carter Auto Group

Overall Score: 4 Star Rating4.2



About Ron Carter Auto Group
Certified: Ron Carter Auto Group
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Ron Carter Auto Group has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for used vehicle inquiries.

About Ron Carter Auto Group
For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership. Our mission is to provide the highest quality of customer service, delivered in a genuine manner with sincerity, friendliness and pride, along with the Ron*Carter spirit!

Come visit us, give us a call, or contact us via this website and let us show you why our customers prefer Ron Carter Automotive Dealerships. As your Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep and Ram dealer in Alvin, we carry a large selection of used and new vehicles. At Ron Carter, we look forward to helping you into the vehicle you deserve!


chsskak
4/5/2012 9:29:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Koa Alford

My Review of Ron Carter Auto Group:
I was shopping around for trucks. Really just wanting one. But I found out the sales man Koa was at the Ron Carter in Alvin so I stoped in to say hi. He showed me a few trucks. And I did leave that day with a truck. Really was just looking around. I would continue shopping with Ron Carter and will speak of the Great service I received not only from that dealer ship but also from Koa.

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JulieTexas
1/27/2012 12:11:13 AM

Overall Score: 3 Star Rating   3.2  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Daniel Morales, Bill Martin

My Review of Ron Carter Auto Group:
I had a good experience with Ron Carter previously and I really like my new (used) FJ Cruiser. The salesman, Daniel Morales, was very friendly and helpful,purchasing the car was a good experience; however, the repairs that were supposed to happen as part of the purchase agreement did not occur within the agreed upon time period and were not all completed before I had to leave on a trip. The lack of follow through was probably partly explained by the purchase occurring the week before Christmas, 2011 but I had to make repeated phone calls and then basically just showed up at the dealership in order to get the work started.

Overall, I love the car but the Service Department fell down on the job, still waiting on follow-up for the remainder of the work owed me.

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clloreda
12/10/2011 9:46:18 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Jordan

My Review of Ron Carter Auto Group:
I had a great experience at this dealership with the purchase of my new Jeep. The staff was very accomodating to my needs. I never felt pressured during my visit there either. I would recommend this dealership to my family and friends.

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arsimonsen
9/30/2011 9:50:12 PM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Paul Lopez

My Review of Ron Carter Auto Group:
My experience was excellent! John Paul Lopez was extremely friendly, knowledgable, and very helpful. The dealership was comfortable and pleasant. I was in there alone with four young children and they actually enjoyed watching movies and playing in the play room. I was happy with the sale price of the van I purchased. After doing weeks of research, I was suprised to find such a deal on a van at a dealership, but I did at Ron Carter Toyota. I was definitely impressed with everything from my first car buying experience and would recommend Ron Carter Toyota, and especially John Paul Lopez to anyone!

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mawgeed
7/15/2011 11:54:56 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Jordan

My Review of Ron Carter Auto Group:
You know how you usually do not look forward to purchasing a new vehicle due to the hassle of the negotiations? Not the case on 7/11/11 when we went in to look at/buy a 2011 Jeep Grand Cherokee from Bill Jordan at Ron Carter. The whole experience was pleasant from the very beginning. Bill was very knowledgable and personable and really had our best interest in mind. As our deal was winding down later in the evening, he took the time to go over the vehicles numerous features. Overall we are very pleased with the new vehicle, as well as the experience at Ron Carter Jeep.

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phillip_beltz
7/14/2011 11:06:23 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Veronica Landin

My Review of Ron Carter Auto Group:
I had a great experience purchasing a new vehicle through Veronica Landin at Ron Carter in Alvin. She made sure I was pleased with my new vehicle and helped me get a great price for the used car that I sold to them as a trade in. Veronica's expert knowledge really helped me through the process and I would not hesitate to recommend her to anyone who is in the market for a new car.

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9300
11/3/2010 10:15:26 AM

Overall Score: 2 Star Rating   1.6  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: James Hebert

My Review of Ron Carter Auto Group:
I have taken my car there for service 6 times for the same problem and hasn't been repaired under warranty, when I complained they tell you to take it somewhere else and the service manager James Hebert gets aggravated really easily and does not want to listen to the customer and questions the customers knowledge, very bad attitude for being a service manager! They take your money when you buy it there but DO NOT want to fix problems with your car or even have knowledgable service techs and a useless service manager!!

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bayoaksprincess
3/1/2007 6:18:33 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With:

My Review of Ron Carter Auto Group:
I went to this dealership for a new car after a service nightmare at Beck & Masten. The sales people were very nice, polite as well. I ended up purchasing a one-year-old G6 for a great price. They even gave me a good price for my trade-in. My only complaint was that I stated at the start that I already had financing from my credit union and the dealership applied for a loan without my permission to two different companies. They (and the credit bureaus) say that it won't affect my credit score because of some provision that lumps all auto or mortgage applications together as one as long as they occur within a certain amount of time. So it's not going to affect me in the long-term, but it sure did upset me at first when I got letters in the mail from banks I'd never heard of saying my loan request had been denied. I would still recommend this place though, just make sure if you've already got financing that you just flat out REFUSE to give them your social security number :-)

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