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Ron Hibbard Toyota - Service Center

4.7

121 Lifetime Service Reviews

1435 Nashville Pike, Gallatin, Tennessee 37066

121 Reviews of Ron Hibbard Toyota - Service Center

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April 25, 2017

"Great experience!"

- Patsyc

I have always had a great experience with the service department. The employees are very customer oriented. I also appreciate the cleanliness of their service and restroom facilities.

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Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 21, 2017

"Best service department I have ever been to!"

- One Busy Lady

I scheduled my appointment on line which was very easy and convenient, also confirmed by email. This was for a 25,000 mile routine service check. All the people I came in contact with at Ron Hibbard Toyota were very pleasant, courteous and friendly. I waited in the customer lounge which was clean and comfortable. When I first arrived for my 10:00 appointment there were about 6 other vehicles in front of me on the service entrance floor which made me wonder if I would be there all day. I was out and on my way home in 1 hour and paid at the service desk. I was given an opportunity to schedule my next visit before I left. In past years I have not necessarily gone back to the dealer for service after I bought a new car. This time I haven't considered going anywhere except Ron Hibbard. I sincerely appreciate their excellent service. Thank you all!

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Recommend Dealer
Yes
Employees Worked With
Lydia Atmore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carl Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 19, 2017

"Oil Change and tire rotation"

- yvis61

Great service. Polite staff. Always on time, and ready to explain in detail what they perform to your car. I will recommend it to family and friends!

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Recommend Dealer
Yes
Employees Worked With
Jordan Clay
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 17, 2017

"Great service!"

- johnt

The service department always delivers on their goal of providing dependable service in a friendly, courteous manner. I appreciate the quality of their work! The free car wash is a nice added touch!

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Recommend Dealer
Yes
Employees Worked With
Jeff Gautsche
4.4
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 14, 2017

"Excellent Service Department"

- jgatliff

I have had three different toyota vehicles services at Ron Hibbard Toyota and their service department has always treated me fairly. I highly recommend them.

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Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jordan Clay
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dwight Hall
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Brian Hughes
4.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Wilhite
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
April 13, 2017

"Excellent Service Dept."

- johe

I've had my Toyota cars serviced here on a regular basis for over 2 years and the experience has always been excellent. Appointments were kept on time and there was minimal wait time for the service performed.

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Recommend Dealer
Yes
Employees Worked With
Lauren Billingham
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 12, 2017

"The service dept is awesome"

- HappyCustomer123

I get my car serviced here on a regular basis and although there are places closer I could go to I prefer to go to this location. The people are always friendly and informative, they get me in and out and the prices are fair. I would definitely recommend this location

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Recommend Dealer
Yes
Employees Worked With
Jeff Gautsche
4.4
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 12, 2017

"Awesome service"

- martut04

I took my car in for it's 5k mile service and everything was so easy. And we got a free car wash! Can't beat that! Thanks Ron Hibbard Toyota!

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Recommend Dealer
Yes
Employees Worked With
Lauren Billingham
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 23, 2017

"warranty recall"

- bobandvickie138

They replaced the torque converter on a warranty recall. It not only fixed the problem, they even washed the car at no charge. They are polite, courteous and highly efficient. When we are ready to trade for a new Toyota, this will be our destination.

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Recommend Dealer
Yes
Employees Worked With
Jordan Clay
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Hughes
4.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brian Hughes,Jordan Clay
March 22, 2017

"Reliable service"

- paul

Appointment for 10,000 mile service was efficient and courteous Courtesy car wash was not possible due to freezing weather. Rain check was sent by email.

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Recommend Dealer
Yes
Employees Worked With
Lydia Atmore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Gautsche
4.4
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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