Ron Tonkin Gresham Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Ron Tonkin Gresham Honda:
First time buying a new car here. I came down from Seattle to help my little sister buy a new car a few weekends ago and trade her older Chrysler in. We were ready for a difficult day, but it turned out much different. Several hours later we drove away in a 2010 Honda Civic LX, not stressful at all. We recommend Scott our salesman knowledgable about Hondas and very personable. Jeremy the sales manager negotiated fairly; make sure to bring your research with you. Josh the finance manager easy to work with. Our overall experience was excellent at this dealership and I would recommend them to any of my friends or family. I can't believe it but I even wrote a letter to the GM because I was so impressed with the service we received. In addition, my sister needed to bring her new car back to receive tinted windows this past week and Josh in finance made all the arrangements for her accommodating her difficult work schedule. So nice to know that my sister will be taken care of. Thanks Ron Tonkin for hiring good people.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Ron Tonkin Gresham Honda:
I bought a 2000 Dodge Intrepid from Ron Tonkin Honda in Feb 2006, within a month the car was in for a really bad oil leak, mind you I bought the extended warranty. So they had my car for 16 days when the Mechanic called me and said that my car was not repairable and I needed to talk to my sales men about reversing the deal on my car which I promptly did. We set up an appointment for Saturday to do just that, but then what do you know Friday afternoon I received a phone call from the shop telling me that they had fixed my car and I could come get it. I was a little sceptical about it but I really loved my car so I went and picked it up, wrote a check for 311.50 and cancelled my appointment with my salesman for Saturday. Only to get home that night and see that it actually was not fixed, there was oil all over my drive way. I instantly made the funds not available. I called the Dealership and got the run around and no return calls. Hmmmmm SCAM?????? That was in March of 2005, so at the end of April I get the first letter from Sara @ Ron Tonkin about the check, I in return wrote a letter to her stating that when the repairs are done completely on my car I would honor the check. Again I heard no response until August of 2005, then I received a certified letter from Michelle @ Ron Tonkin, again I sent her a letter (Certified) and I attached a copy of the letter I had already sent to Sara. And again no response from Sara, Michelle, or Ron Tonkin. Until March 12, 2007. That is when my 10 year old was served with law suit paper work. That Right........... RON TONKIN is suing me for 831.50... wait you say, I thought the check was for 311.50 well it was..... they are claiming over 500.00 in damages..... What the F***!!!!!!!!!!!! Damages for what?????? I will NEVER purchase a car from RON TONKIN again nor will I refer anyone to them.. Oh and lets not forget I kept this oil leaking car for 7 months after the last correspondence in hopes they would work with me, but have since traded the car in and now have a 2006 Chevy Uplander, that I purchased from BEAVERTON MITSUBISHI.... Now there is a class act dealership that i would recommend to everyone!!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Ron Tonkin Gresham Honda:
We drove 100 miles from out of town to pick up a Honda we had ordered from Ron Tonkin Honda. We had secured financing through our bank, and had a check ready to deliver and sign. When we arrived the sales manager dropped a credit application in front of us and said we needed to fill it out because of 9/11. We filled out our name, address, and license numbers, but refused to fill out financial information or sign the form, as it clearly said that by signing it we would be applying for credit. After refusing to sign they left us in the waiting area for an hour and a half before finalizing the purchase. Their treatment of us was rude, especially considering the time spent getting to the dealership and that we had a check ready for them.Avoid Ron Tonkin.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Ron Tonkin Gresham Honda:
My fiance and I were in the market for a Honda Fit. We called several dealers, and found one (Capitol Honda in McMinnville) who said they'd charge us $500 over MSRP. We were okay with that since the cars are new, and popular. We had to wait a month for the car to arrive. Before it did they called and said we could only get the automatic ($800 or so more). We decided to call other dealers to see if we could get what we wanted. We made sure to grill all the dealers we called about any "extras" that they weren't including in the original quotes, and Tonkin Gresham said nothing.


In fact they said they'd only charge MSRP, but also that they only had the automatic. $300 more is better than $800 more so we cancelled our other order, and went with them. When we went in they insisted we had to pay exhorbitant prices for "options" that weren't optional. Also they tacked on $450 of unnecessary anti-theft insurance, also not "optional." Sum total the price came in at about $1500 above MSRP. When we realized we were straight out lied to, we complained to the sales manager, Dennis Graham. He got so defensive that he actually began yelling at us. It was the most unprofessional, and dishonest behavior I'd ever experienced. My fiance was nearly in tears. If you want to be lied to and get yelled at then Tonkin Gresham Honda is the place to go. If you want to buy a car AVOID TONKIN GRESHAM HONDA like the plague! They were terrible!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ron Tonkin Gresham Honda:
My parents bought a used car here, And albert helped them in a way that no other dealership has even come close to. <br><br>Albert did not hassle them one bit, He took theyr information over the internet and called them up and told them to come on down,<br><br>So they did, and albert showed them a list of vehicles that they are approved on, My parents picked the ride they wanted, and albert kept the payments and down payment Low where my parents asked them too.<br><br>The very next day my brother inlaw went into the dealership with me and bought a new(1 year old) used truck, and got the same FRIENDLY proffessional expieriance!!!<br><br>I would reccomend this dealership to ANYBODY in the portland area,<br>Especialy people with horrible credit! you truely dont have to pay 5 grand down at 600 a month for a used car!! <br><br>

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