Rosenthal

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Rosenthal:
I had a problem with the transmisison in my 2000 Jaguar S type and had been quoted a complete transmission assembly at another repair facility. I took my car to Rosenthal Jaguar for a second opinion found out all it needed was two parts. After I received the explanation from my service advisor, I authorized the repairs and hoped for the best. I haven't had a problem shifting since. This is obviously cheaper than a whole new transmission. I will continue using Rosenthal Jaguar for any other repairs that may surface. My jaguar has been good to me and I know it has more life left in it. I got my finger cross though.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Rosenthal:
I was offered a Jaguar X type - 2002 3.0
When I pointed out to the sales person that the sticker had this car as a Jaguar 2.5 he said repeatedly that the sticker was wrong. After wasting 4 hrs of my life and after I was told that a 3.0 is so much better than a 2.5 I was given a deal for a 3.0 to be told that the car after all is a 2.5 (the car at the back had a 3.0 emblem). This is a dealership to be avoided with clearly deceatful practices and inept sales people.

Was this review helpful to you? Yes | No