Rossi Honda

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Rossi Honda:
My girlfriend and I visited this dealer with the intent to buy 2 cars. We were in the showroom for at least 20 minutes and were never even acknowledged by the salespeople who sat talking amoungst themselves (not even eye contact). We then walked around the lot for 45 min. looking at cars, and again were not acknowledged. We are both professional people with money to spend. While after working in the yard all day we were not dressed like professionals, I imagine that in this economy these types of businesses are not in the position to judge people. I guess we should have come in formal attire to have been taken seriously! I was initially shocked that this tiny dealership had received so many awards for customer service, but we decided to give it a try. What a waste of time! We drove 1 1/2 hrs to be ignored! There are plenty of other Honda dealers in NJ. I highly recommend you try one of them.

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