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Roto Subaru

4.4

78 Lifetime Reviews

1555 E Rand Rd, Arlington Heights, Illinois 60004
Call (847) 255-5700

Latest Reviews

April 15, 2017

"Disappointing service"

- Dkmcphil

Does anyone happen to know who the owner of Roto Subaru is and how to get in touch with them? We bought a used 2017 Subaru Forrester with approx 7K miles. We also bought the remote starter kit. Joe Bledsoe was a wonderful sales person and has been very helpful to us. We had it about a week and the airbag warning sensor came on. So we put it in to have that looked at and also to have the remote starter put in. Fast forward about 2 and a half weeks we finally get out Forester back. We have our remote starter and they had to replace a wiring harness and air bag in the vehicle. We drive about 20 or so miles today and my wife notices water on the passenger side floor mats. We take the mat up and find standing water leaking from somewhere under the dashboard. We are supposed to take a trip on Easter Sunday and the dealership is closed and we cannot drive our new car and have no access to get a loaner and put this in the shop. It is very frustrating to have no loaner on a holiday weekend, when you expect your vehicle to be operational after 2 and a half weeks in the shop and it have it come back with an issue it didn't have before.

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Employees Worked With

Patrick

February 15, 2017

"Ted Hess from Roto Subaru"

- ADRIAN PEPELEA

Excellent experience with Roto Subaru in January 2017, when we bought our new Forester with Ted Hess. He is brilliant, professional, efficient. The rain couldn't stop him neither the lunch time when it was about taking care of his customer. He did everything what was needed for us to have a nice experience buying a Subaru car. Enjoyable experience! Thank's Ted.

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Employees Worked With

Ted Hess

February 02, 2017

"Service team extremely helpful "

- Joe I IL

This is my 2nd Subaru l've purchased at Roto. Great price and accommodating service team. Recommend this dealership if you want a straight forward buying experience.

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Employees Worked With

Joe McAvoy

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Pet Friendly
  • Shuttle Service