Round Rock Hyundai

Round Rock Hyundai
2301 N IH-35
Round Rock, Texas 78664

Sales: (512) 244-0000
Service: (512) 244-9000
Parts: (512) 244-9000

Manufacturer: Hyundai

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Twenty-Four Month Rating: 4.9/5
105 Reviews
Round Rock Hyundai

Overall Score: 5 Star Rating4.9



About Round Rock Hyundai
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heisman34
5/10/2012 4:27:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eiji Evans, Brian Trice , James Barnett

My Review of Round Rock Hyundai:
Wonderful customer service!!!! I would highly recommend this dealership!!! Everyone was extremely friendly, knowledgeable and I didn't feel like I was a fish in a shark tank like you do at most dealerships! No pressure and I love my new Tucson!

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CristenPlummer
4/14/2012 11:02:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eiji Evans, Jeff Green

My Review of Round Rock Hyundai:
I have bought two other cars from Round Rock Hyundai in the past and received a mailer about a trade-in offer on a new Hyundai. I contacted them via email and received an email back the same day from Eiji Evans in the internet sales department. I told him I am a very busy single mom and did not have a weekday or weekend to spend hours at the dealership discussing a new car. I had already looked at the Veracruz before when I bought my last Santa Fe and I asked him what I could do to trade in my Santa Fe for a new Veracruz, which is bigger. I explained my current loan balance and payment. We discussed the details back and forth and he gave me all the car's specs and pricing info as well as dealing with my trade-in. All on email! When I was finally comfortable with the pricing, loan rate and trade-in offer, I arranged to test drive the actual car I'd get and Eiji's partner Jeff Green was there to walk me through it. He had my trade-in appraised and got some basic info from me that night and I was out of there in 30 minutes since I had to pick up my daughter. I made an appointment for the next weekend morning to go back to pick up the car. I was able to get there early and Jeff and Eiji had everything ready to go so I was in and out of there in 2 hours. I'm so pleased with the treatment and kindness of Jeff and Eiji and would recommend them and RR Hyundai to anyone who asks me about my fine new car.

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jlfrank41
4/13/2012 8:05:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Karnes

My Review of Round Rock Hyundai:
Round Rock Hyundai and Jeff Karnes did everything to make it easy for us to make our last purchase! We enjoyed working with them and highly recommend them to anyone.

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galandan
3/10/2012 2:01:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jack Brebaugh ll

My Review of Round Rock Hyundai:
I had a great experience and satisfaction when I purchased my Hyundai at Round Rock Hyundai. The sales agent was very profetional and very informative about the car, I highly recommend this dealership for their way of doing bussines and treating their customers.

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tonyquintana
3/1/2012 11:57:40 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Karnes

My Review of Round Rock Hyundai:
Want to thank everyone at Round Rock Hyundai. We were there late one evening and everyone was willing to help. Jeff's knowledge of the vehicle was excellent, which of course helped us in making our decision. Thank you Jeff Karnes.

Tony and Samaris Quintana

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vloera
2/29/2012 11:49:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eiji Evans

My Review of Round Rock Hyundai:
Very personable people at this dealer. They made the experience of buying a new car as painless as possible. Very honest people and I would recommend them to anyone.

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jrichardson13
2/19/2012 12:55:42 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Operator Transferred me to Kqendall Owens

My Review of Round Rock Hyundai:
This past week I called the main number. I had questions regarding my vehicle, and asked if I could speak to someone in the service department. The lady operator transferred me to a gentle name kqendall Owens. He immediately put me on hold without asking me if I would like to be placed on hold. I was hold for such a long time....I hung-up. I think he forgot that I was on hold. I did not call back, I ended up contacted another dealer. For the future, some people do not like to be placed on hold, (i am one who does not) especially when I am not asked. Please advise your people to be more considerate of the customer when transferring and placing them on hold. I will not contact your location again.
Thank you

Jeff Richardson

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DSutton
2/14/2012 12:41:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eiji, Robert

My Review of Round Rock Hyundai:
My experience at Round Rock Hyundai was superb. It was the second Hyundai dealership I visited, and they far exceeded the first place I visited. Eiji and Robert took excellent care of me, and made me feel like they were on my side, supporting me through the entire car buying experience. If you are looking for a dealership that will treat you right, go to Round Rock Hyundai and ask for Eiji and Robert.
They are the best!

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pete boulette
2/9/2012 11:01:19 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eiji Evans and Brian Trice

My Review of Round Rock Hyundai:
Eiji and Brian are the best. The whole dealership was great and supportive to me and my wife. The Manager gave me his cell phone number with a handshake and statement that if any of his employees did not treat us right to call him 24/7. What a fine dealership

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scmitchell12511
2/8/2012 5:02:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: eiji evans

My Review of Round Rock Hyundai:
Excellent rapport with consumer. Friendly and accommodating. Knowledge of automobiles was excellent and follow through was great. Made me want to continue my relationship with the dealership.

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