My Review Of Royal Chevrolet:
Last year I Purchased a 2010 certified 4 cyl Equinox at Royal and although I have had many issues with the vehicle Royal Chevrolet has provided support,Anthony in the service department is the absolute best and Royal is lucky to have a person like him,he has treated me with courtesy,respect and I truly consider him a friend,(I have been to the service dept at least 10 times within a year) his professionalism,customer service and support is EXCEPTIONAL.He has gone above and beyond to assist me with the issues of my Equinox.I have to be honest and state that the 4 cyl Equinox does have design issues and the 4 cylinder engine is noisy and it struggles,which is really a shame because if it were a 6 cylinder it would be a great vehicle but I dont fault Royal Chevy at all,the fault lies with GM the builder of the vehicle.The only regret I have is buying the 4 cylinder I should have purchased the 6 cylinder.With that being said Royal Chevrolet has treated me very well and they have been there for me 110% and have given me several loaners while repairs were made on my Equinox.I feel comfortable saying that they will -have your back- and if you need them they will be there for you!.Note to GM--stop making the 4 cylinder engine the extra few MPGs is not worth the trouble, the Equinox in the 6 cylinder engine version I believe is a great vehicle because my neighbor has one and she says its a great trouble free little SUV.
Anthony I thank you kindly for everything you have done for me and I appreciate your support and dedication to customer service.I have been to your service department so many times and you have made me feel like a friend,.
I am not upset or angry with Royal in any way shape or form the choice of buying the 4 cylinder Equinox was mine not theirs,I would buy from them again only because of Anthony and once I get rid of the negative equity in my 4 cylinder Equinox I will buy from them again only this time I will buy a 6 cylinder,and I am not sure if I would buy a Chevrolet vehicle but if I do it will have to be a 6 cylinder and they also have many used cars from other manufacturers.
Anthony may God Bless you! I dont know what I would have done if it were not for you! keep up the good work!
P.S. My son has a 2007 Chevy Impala which he purchased new and now has 100,000 miles and it has been a great car for him..
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