Reason for Visit: Sales
I recommend this dealer: No
My Review of Royal Chrysler:
Went car shopping, looking for a Hyundai. Was informed after 25 minutes of 'signing in' that the sales person had to drive the car off the lot - company policy. Fine - She drives us to the street, I ask "How far off the lot do you have to drive?" She informs me that it's now company policy that the sales person accompany my wife and I on our test drive. I told her I'd rather she not come along, she said "I'll ask my manager", and we return to the dealership...
Steve Harris comes out - shakes my hand and tells me that for 'insurance purposes' I have to be accompanied. I thanked him for his time, and we began walking back to our car. Now the fun begins...
Steve, the owner of the dealership, chases me down in the parking lot, and asks "Where do you get off, thinking I'm going to let you take me $30,000 car out without my staff along?" I asked him why he was yelling, and turned to walk away again. He shouted at me all the way across the lot that he didn't want my business, etc, etc...
Apparently, he didn't want to sell a car tonight. His financing terms were attractive, the car damn near sold itself, and had I been able to test drive it, I probably would have ordered one tonight.
His loss...
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