Royal Moore

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Royal Moore:
We had about 3-4 car models that we wanted to test drive before making any decisions. We stopped by Royal Moore to check out the Mazda CX-7. We met with Ken Horrell and explained to him that we were just looking to test drive the car. He showed us the car and told us about it. He then took us on a long test drive that really allowed for a good feel of the car. There was absolutely no pressure and we were never asked to "talk with the manager" or "run some numbers". We left the dealership with a good feeling. After crossing the other vehicles off of the list, we returned to Royal Moore the next day to begin the purchase proceedings. We were prepared to haggle not only the price of the car, but the value of our trade in. About 10 minutes into it, Ken came back with an amount for our trade-in that was exactly what we had in mind (and had kept to ourselves). About 20 minutes later, Don, the sales manager came out with the first round of numbers. The monthly payment was what we wanted, but the term was 12 months longer and there was some extra down payment. We sent Don back ( and expected to have to continue haggling), he returned about 10 minutes later with the shorter term, no down payment, and about the same monthly payment. We were both shocked as we had only been there about 30-45 minutes, and were already done. Overall everyone was very friendly, and we were very pleased with our purchase. We would definitely recommend this dealership to our friends and family.

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