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Russ Darrow Kia of Waukesha
Waukesha, WI
1,798 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 08, 2026
Engine cover was not replaced properly.
Hanging loose on front end needs to be fixed. It took almost 2 hours for an oil change. Seems like a long time for an appointment for an oil change
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by dchernick
Verified Customer
Verified Customer
Employees Worked With
June 07, 2026
All was good until I saw the finalized contract I was
charged a 6000 service contract that was neither explained or asked for
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by MADCITYMAN63
Verified Customer
Verified Customer
Employees Worked With
Lea
June 07, 2026
Very helpful, and organized.
All the staff was very friendly, there was no pressure from anyone to make the sale.
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by DLUNGER0
Verified Customer
Verified Customer
Employees Worked With
Wally Tom
Dealership Inventory (242 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free WiFi
- Home Delivery
- Home Test Drives
- Instant Financing
- No Contact Transactions
- Pet Friendly
- Rental Car Service Onsite
- Television
- Vehicle Sanitization
- Vending Machines
- Virtual Appointments
