Russwood Chrysler

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Russwood Chrysler:
I go there for service work, oil changes, and hail repair. Could not be happier. I tried to purchase my car from them but ended up finding the car I wanted at Baxter. Baxter was/is shady and I hated the F&I guy. I highly recommend Russwood for all your car business needs.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Russwood Chrysler:
I"d been searching for a used vehical for quite some time. I finally found the perfect one at Russwood. Both my wife and I were very excited and we both knew we were driving the vehical home that day! When it came down to start talking business and finalize the deal they asked if I would be trading in a car. I said yes. The sales person asked that I go home and get the car I was trading in while he started working on price. I was gone 25 min. When I got back, another sales person sold it to a different family right under my nose and the nose of his co-worker. I was very angry and could not believe the lack of integrity! I will never do business with this company ever again!! And believe me...I told them! It was one of the most unethical business practices I'd ever seen...and these guys wonder why they have such a "stigma" attached to their job title!! ?

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Russwood Chrysler:
Went to look at used cars with my wife. Found the one we wanted but someone was already going to purchase it. Luckily my salesman was on top of his game and told us to hang tight because they were just about to leave to go get their trade in. They left and we bougt it right out from under them! We were so lucky to have had a sales person who was on top of their game like he was! Thanks to EVERYONE at Russwood!

Was this review helpful to you? Yes | No