Saccucci Honda

Reason for Visit: Service

I recommend this dealer: No

My Review of Saccucci Honda:
In their service department they have a sign recommending 5,000 mile oil changes. I asked why they recommended that when the owners manual for my Accord recommends 10,000 for normal driving conditions. They couldn't answer my question and pawned me off on the 1-800 Honda customer service number. I sent Saccucci an email asking some follow up questions regarding their unorthodox service interval and they once again, did not answer the questions and pawned me off on American Honda. I asked the questions again and was told by Barbara Saccucci (owner's daughter) to take my business elsewhere.
I will take my business elsewhere but couldn't believe I was treated this way over some simple questions after I had just given them $18,000 for a nealry new Accord. I guess Barabara should count her blessings that her mother gave her a job since I doubt she could make it in the real world with her customer service skills.

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