Read Reviews Salerno Duane Infiniti of Denville

Salerno Duane Infiniti of Denville

Salerno Duane Infiniti of Denville

3103 State Route 10
Denville, New Jersey 07834


Sales: (973) 361-6700
Service: (973) 361-7400

Salerno Duane Infiniti of Denville
Manufacturer: Infiniti

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.6

24-Month Rating

based on 154 reviews

4.9

4.9 out of 5

238 lifetime reviews

Salerno Duane Infiniti of Denville

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Certified: Salerno Duane Infiniti of Denville

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Salerno Duane Infiniti of Denville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Salerno Duane Infiniti of Denville

Salerno Duane Infiniti in Denville, also serving Bridgewater and Summit is proud to be an automotive leader in our area. Since opening our doors, Salerno Duane Infiniti has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Salerno Duane Infiniti will get you into the car or truck you choose with professionalism and attention to your needs.

Salerno Duane Infiniti has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Salerno Duane Infiniti offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (973)361-6700 if you have any questions or comments.

Salerno Duane Infiniti offers a full selection of service areas including:

New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Certified Service Department
Full Selection of Infiniti Parts and Accessories


A combination of first-class treatment, an outstanding inventory of new and used cars, an outstanding service department and a conveniently located showroom makes our NJ Infiniti dealer the place to go for all high-end automobile shoppers and owners alike.

As one of the leading Infiniti dealers in NJ, you’ll be able to get a stellar shopping experience when looking for a luxury car or SUV. From the time you arrive to our showroom, our staff will accommodate your every need, whether you’re just starting your research or are looking for a grea

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Laptop Computers
Free Loaner Cars Shuttle Service
Customer Lounge Area Cable TV
Free WiFi Vending Machines
Free Coffee Instant Financing
Free Drinks Parts Store
Free Snacks (Bagels & Muffins)

LindaAmbacher
5/20/2013 10:53:11 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andy GlickAndy Glick
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Salerno Duane Infiniti of Denville:

From the moment my husband and I walked into the showroom we felt welcomed and were made to feel our questions were important to the sales staff. Andy was friendly, honest and easy to talk to. He worked with us to find the car that was the perfect match for me. Andy also helped facilitate the return of my current leased vehicle. Every thing went very smoothly. When we went back to sign the papers and pick up my car, the paperwork was in order and the car was perfectly prepped! Andy spent time with us showing us features of the car and setting up the bluetooth and navigation system. We had an awesome experience from start to finish with Andy and the team at Salerno-Duane. I would strongly recommend this dealership to anyone interested in no-hassle car shopping.

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jaimeconcepcion
5/10/2013 12:37:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin ToneroKevin Tonero
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Salerno Duane Infiniti of Denville:

I have leased vehicles before and have dreaded the process but Kevin Tonero made it painless and stree free. He is very good at his trade and was a pleasure to work with. There was non of the rhetoric that transpires in dealerships. My wife loves her car. Thanks again.

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Response From: Salerno Duane Infiniti of Denville
Added: 5/14/2013 12:54:56 PM

Your positive comments are truly appreciated.
Thank you.
Jorge Rodriguez
General manager

Twitter
collins6
4/30/2013 7:58:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Susan CardosoSusan Cardoso
Allie HoffmanAllie Hoffman
Kyle LyzengaKyle Lyzenga
Hector OsorioHector Osorio
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Salerno Duane Infiniti of Denville:

Extraordinary, professional, highly sophisticated staff....educating, weighing all factors evenly and fairly...leading customer to the best possible choice...in quality sought and final sale price desired.. They care for the customers' concerns and needs. They provide the highest level
automobile purchase/lease experience one can find.

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Response From: Salerno Duane Infiniti of Denville
Added: 4/30/2013 10:14:01 AM

We value you as a long time customer.
It is GREATLY appreciated.
Respectfully,
Jorge Rodriguez
General Manager

Twitter
KeithMitchell
4/25/2013 7:07:11 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin ToneroKevin Tonero
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Salerno Duane Infiniti of Denville:

I am the proud owner of my first Infiniti. I am leasing a JX-35 and i lease a vehicle every 3 years. I had a Lexus RX 350 for the past 6 years. i am so happy with my new JX-35 and the salesmen Kevin Tonero that we dealt with when leasing this new vehicle. This vehicle has been such a JOY to drive and the ride and how it handles is great. I would recommend the dealership and the salesmen Kevin Tonero.

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Response From: Salerno Duane Infiniti of Denville
Added: 4/30/2013 10:13:35 AM

Your positive comments are truly appreciated.
Thank you.
Jorge Rodriguez
General manager

Twitter
mcc1
4/16/2013 6:42:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Terry FlatenTerry Flaten
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Salerno Duane Infiniti of Denville:

The entire staff was very friendly and professional. The atmosphere was relaxing and nonthreatening. At no time did I feel intimidated to purchase something that the salesperson wanted me to purchase. Rather, I felt he presented the facts and let me decide without all the high pressure sales tactics.

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Response From: Salerno Duane Infiniti of Denville
Added: 4/24/2013 10:30:13 AM

Your positive comments are truly appreciated.
Thank you.
Jorge Rodriguez
General manager

Twitter
3456
4/11/2013 4:25:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kyle LyzengaKyle Lyzenga
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Salerno Duane Infiniti of Denville:

Well this is my third vehicle from Salerano and Duane Infiniti of Denville and once again was a great experience.
My salesperson Kyle Lyzenga was not only Friendly, But had the most knowledge of the vehicle then any salesman that I have worked with, Not only with Infiniti but any other vehicle that I have ever purchased.
On another note you also have the best service department I have ever used, Allie and Sue are the best and really work together like a Team.
With Kyle and his Knowledge with all the electronics on Infinity models and Allie and Sue in service you have a superior dealership that just cant lose. Whatever you do dont ever lose them.

Thank you again.

Eric Maier

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Response From: Salerno Duane Infiniti of Denville
Added: 4/24/2013 10:29:43 AM

We value you as a long time customer.
It is GREATLY appreciated.
Respectfully,
Jorge Rodriguez
General Manager

Twitter
Lizzie0109
4/1/2013 1:55:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter DanchisePeter Danchise
Terry FlatenTerry Flaten
Don NardoneDon Nardone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Salerno Duane Infiniti of Denville:

We had a great experience purchasing our new Infinite JX35. Terri was excellent in getting us what we were asking for. Don was very informative/knowledgeable on the vehicle when we went to pick up the truck. Gave us all the info we needed to know.

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Response From: Salerno Duane Infiniti of Denville
Added: 4/3/2013 11:09:58 AM

Your positive comments are truly appreciated.
Thank you.
Jorge Rodriguez
General manager

Twitter
junhosung
3/29/2013 5:52:27 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Allie HoffmanAllie Hoffman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Salerno Duane Infiniti of Denville:

I have been using its service more than 4 years and Its service always makes me happy and comfortable for maintaining my infiniti.
If you have infiniti, please try wonderful service at Salerno.

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Response From: Salerno Duane Infiniti of Denville
Added: 3/30/2013 1:13:14 PM

Thank you for the kind words.
They are truly
appreciated.
Sincerely,
Jorge Rodriguez
General Manager

Twitter
joshuacohen
3/29/2013 8:20:11 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Susan CardosoSusan Cardoso
Allie HoffmanAllie Hoffman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Salerno Duane Infiniti of Denville:

90K service on my Gcoupe was done efficiently and graciously at reasonable price and included loaner vehicle. I was kept up to date on service work and car was ready when promised. Sue followed up to make sure all was okay with car. I feel like Sue/Allie are genuinely concerned about the work they do and my satisfaction with same, which to date has been great.

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Response From: Salerno Duane Infiniti of Denville
Added: 3/30/2013 1:12:51 PM

We value you as a long time customer.
It is GREATLY appreciated.
Respectfully,
Jorge Rodriguez
General Manager

Twitter
mwjx35
3/28/2013 4:26:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Don NardoneDon Nardone
Kevin ToneroKevin Tonero
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Salerno Duane Infiniti of Denville:

Don and Kevin are two of the best guys you can deal with when buying a new car. They took the time to answer every one of my questions and did not put pressure on me to buy. They were extremely patient and friendly throughout the whole process. When it came time to discuss figures they were very open and very fair. I would definitely recommend them to friends and will be buying from them again in the future.

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Response From: Salerno Duane Infiniti of Denville
Added: 3/30/2013 1:12:28 PM

Thank you for the great kudos.
It is really appreciated.
Jorge Rodriguez
General Manager

Twitter

Reviews 11-20 >>