LindaAmbacher 5/20/2013 10:53:11 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Andy Glick Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Salerno Duane Infiniti of Denville: From the moment my husband and I walked into the showroom we felt welcomed and were made to feel our questions were important to the sales staff. Andy was friendly, honest and easy to talk to. He worked with us to find the car that was the perfect match for me. Andy also helped facilitate the return of my current leased vehicle. Every thing went very smoothly. When we went back to sign the papers and pick up my car, the paperwork was in order and the car was perfectly prepped! Andy spent time with us showing us features of the car and setting up the bluetooth and navigation system. We had an awesome experience from start to finish with Andy and the team at Salerno-Duane. I would strongly recommend this dealership to anyone interested in no-hassle car shopping. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jaimeconcepcion 5/10/2013 12:37:07 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Kevin Tonero Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Salerno Duane Infiniti of Denville: I have leased vehicles before and have dreaded the process but Kevin Tonero made it painless and stree free. He is very good at his trade and was a pleasure to work with. There was non of the rhetoric that transpires in dealerships. My wife loves her car. Thanks again. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Salerno Duane Infiniti of DenvilleAdded: 5/14/2013 12:54:56 PMYour positive comments are truly appreciated.Thank you.Jorge RodriguezGeneral manager
collins6 4/30/2013 7:58:00 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Susan CardosoAllie HoffmanKyle LyzengaHector Osorio Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Salerno Duane Infiniti of Denville: Extraordinary, professional, highly sophisticated staff....educating, weighing all factors evenly and fairly...leading customer to the best possible choice...in quality sought and final sale price desired.. They care for the customers' concerns and needs. They provide the highest levelautomobile purchase/lease experience one can find. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Salerno Duane Infiniti of DenvilleAdded: 4/30/2013 10:14:01 AMWe value you as a long time customer.It is GREATLY appreciated.Respectfully,Jorge RodriguezGeneral Manager
KeithMitchell 4/25/2013 7:07:11 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Kevin Tonero Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Salerno Duane Infiniti of Denville: I am the proud owner of my first Infiniti. I am leasing a JX-35 and i lease a vehicle every 3 years. I had a Lexus RX 350 for the past 6 years. i am so happy with my new JX-35 and the salesmen Kevin Tonero that we dealt with when leasing this new vehicle. This vehicle has been such a JOY to drive and the ride and how it handles is great. I would recommend the dealership and the salesmen Kevin Tonero. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Salerno Duane Infiniti of DenvilleAdded: 4/30/2013 10:13:35 AMYour positive comments are truly appreciated.Thank you.Jorge RodriguezGeneral manager
mcc1 4/16/2013 6:42:48 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Terry Flaten Customer Service: 5 Quality of Work: N/A Friendliness: N/A Overall Experience: N/A Pricing: N/A Overall Score: 5.0 My Review Of Salerno Duane Infiniti of Denville: The entire staff was very friendly and professional. The atmosphere was relaxing and nonthreatening. At no time did I feel intimidated to purchase something that the salesperson wanted me to purchase. Rather, I felt he presented the facts and let me decide without all the high pressure sales tactics. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Salerno Duane Infiniti of DenvilleAdded: 4/24/2013 10:30:13 AMYour positive comments are truly appreciated.Thank you.Jorge RodriguezGeneral manager
3456 4/11/2013 4:25:17 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Kyle Lyzenga Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Salerno Duane Infiniti of Denville: Well this is my third vehicle from Salerano and Duane Infiniti of Denville and once again was a great experience. My salesperson Kyle Lyzenga was not only Friendly, But had the most knowledge of the vehicle then any salesman that I have worked with, Not only with Infiniti but any other vehicle that I have ever purchased.On another note you also have the best service department I have ever used, Allie and Sue are the best and really work together like a Team.With Kyle and his Knowledge with all the electronics on Infinity models and Allie and Sue in service you have a superior dealership that just cant lose. Whatever you do dont ever lose them.Thank you again.Eric Maier Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Salerno Duane Infiniti of DenvilleAdded: 4/24/2013 10:29:43 AMWe value you as a long time customer.It is GREATLY appreciated.Respectfully,Jorge RodriguezGeneral Manager
Lizzie0109 4/1/2013 1:55:24 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Peter DanchiseTerry FlatenDon Nardone Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Salerno Duane Infiniti of Denville: We had a great experience purchasing our new Infinite JX35. Terri was excellent in getting us what we were asking for. Don was very informative/knowledgeable on the vehicle when we went to pick up the truck. Gave us all the info we needed to know. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Salerno Duane Infiniti of DenvilleAdded: 4/3/2013 11:09:58 AMYour positive comments are truly appreciated.Thank you.Jorge RodriguezGeneral manager
junhosung 3/29/2013 5:52:27 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Allie Hoffman Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Salerno Duane Infiniti of Denville: I have been using its service more than 4 years and Its service always makes me happy and comfortable for maintaining my infiniti.If you have infiniti, please try wonderful service at Salerno. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Salerno Duane Infiniti of DenvilleAdded: 3/30/2013 1:13:14 PMThank you for the kind words.They are truly appreciated.Sincerely,Jorge RodriguezGeneral Manager
joshuacohen 3/29/2013 8:20:11 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Susan CardosoAllie Hoffman Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Salerno Duane Infiniti of Denville: 90K service on my Gcoupe was done efficiently and graciously at reasonable price and included loaner vehicle. I was kept up to date on service work and car was ready when promised. Sue followed up to make sure all was okay with car. I feel like Sue/Allie are genuinely concerned about the work they do and my satisfaction with same, which to date has been great. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Salerno Duane Infiniti of DenvilleAdded: 3/30/2013 1:12:51 PMWe value you as a long time customer.It is GREATLY appreciated.Respectfully,Jorge RodriguezGeneral Manager
mwjx35 3/28/2013 4:26:29 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Don NardoneKevin Tonero Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Salerno Duane Infiniti of Denville: Don and Kevin are two of the best guys you can deal with when buying a new car. They took the time to answer every one of my questions and did not put pressure on me to buy. They were extremely patient and friendly throughout the whole process. When it came time to discuss figures they were very open and very fair. I would definitely recommend them to friends and will be buying from them again in the future. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Salerno Duane Infiniti of DenvilleAdded: 3/30/2013 1:12:28 PMThank you for the great kudos.It is really appreciated.Jorge RodriguezGeneral Manager