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Sam Pack's Five Star Ford Lewisville - Service Center
Lewisville, TX
1,114 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,114 Reviews of Sam Pack's Five Star Ford Lewisville - Service Center
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April 17, 2024
I really appreciate that they can come to my home to service my truck. I also love how they call to chat beforehand to make sure they bring the necessary parts. service my truck. I also love how they call to chat beforehand to make sure they bring the necessary parts. More
by JMA
Employees Worked With
Kevin
Helpful April 17, 2024
The service department has been nothing but amazing to me. My service advisor Ms Tracy was very kind and knowledgeable about what was going on with the work being done on my vehicle. I appreciate her and me. My service advisor Ms Tracy was very kind and knowledgeable about what was going on with the work being done on my vehicle. I appreciate her and my salesman Matt Jackson. More
by Amber Medcafe
April 17, 2024
The service department has been every bit of amazing to me. My service advisor was great, Ms Tracy was very knowledgeable and up to date with everything that was going on with my vehicle. me. My service advisor was great, Ms Tracy was very knowledgeable and up to date with everything that was going on with my vehicle. More
by Amber Medcafe
Employees Worked With
April 14, 2024
The only dealership that I use, especially the service department I never feel like I have been taken at 5 Star Lewisville department I never feel like I have been taken at 5 Star Lewisville More
by Gundog
Employees Worked With
April 13, 2024
Best service experience I’ve ever had. The complimentary shuttle was great since I’m not from the area and am here alone. The complimentary shuttle was great since I’m not from the area and am here alone. More
by christybarrett05
Employees Worked With
April 12, 2024
Chris my service person spent time with me explaining what needed to be taken care today. He also explained what services needed to be provided in future. what needed to be taken care today. He also explained what services needed to be provided in future. More
by margaretcmetcalf
Employees Worked With
April 11, 2024
Went in the 5 star for my first service and a couple recall minor issues ...Chris in Service was great . professional. Competent and delivered as promised... Very very pleased .. oh also saw Maddi my sa recall minor issues ...Chris in Service was great . professional. Competent and delivered as promised... Very very pleased .. oh also saw Maddi my sales person ..I'll buy my next from Maddie More
by bowen_00
April 11, 2024
I showed up without an appointment desperately needing an oil change and tire rotation. Craig introduced himself and took care of EVERYTHING! He even recommended due to my driving habits, BG formulated p an oil change and tire rotation. Craig introduced himself and took care of EVERYTHING! He even recommended due to my driving habits, BG formulated performance that includes its own guarantee. I'm used to waiting hours for an oil change at other dealers even with an appointment, Craig got me in and out in 45 minutes with no appointment! I couldn't recommend this service center more, and they truly live up to their name and provide 5 Star Service!!! More
by Ty
April 11, 2024
Easy scheduling and great communication they gave me a ride home and back and friendly. ride home and back and friendly. More
by Walmar8
Employees Worked With
