Read Reviews Sam Pack's Five Star Ford of Lewisville

Sam Pack's Five Star Ford of Lewisville

Sam Pack's Five Star Ford of Lewisville

1144 N Stemmons Fwy
Lewisville, Texas 75067


Sales: (972) 853-8553
Service: (888) 364-7330
Parts: (888) 364-7330

Sam Pack's Five Star Ford of Lewisville
Manufacturer: Ford

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  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 221 reviews

4.9

4.9 out of 5

408 lifetime reviews

Sam Pack's Five Star Ford of Lewisville

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Certified: Sam Pack's Five Star Ford of Lewisville

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Sam Pack's Five Star Ford of Lewisville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Sam Pack's Five Star Ford of Lewisville

"Family owned and operated, Sam Pack's Five Star Ford Lewisville,
offers a pleasant purchase and repair experience for everyone. We take great pride in what we sell and stand behind our large selection of products - all with a Non high pressure sales philosophy. Come see the difference for yourself."

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 9:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Rental Car Service Onsite
Cable TV Shuttle Service
Children's Play Room Television
Customer Lounge Area Vending Machines
Free Coffee Free Coffee
Free WiFi Shuttle Service
Parts Store

JDCrockett
6/16/2013 7:57:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric KarbanEric Karban
Gonzalo MaldonadoGonzalo Maldonado
Tony XenakisTony Xenakis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sam Pack's Five Star Ford of Lewisville:

I have purchased five different vehicles from this dealership and each time has been satisfied with service I received. I just now purchased an Explorer with Eric Karban assistance. I have now purchased two vehicles with Eric's help the other being an F150 Supercrew. If you are looking for a person to help you find your next car or truck ask for Eric, He is the easiest salesperson I have dealt with when buying from a dealership. I was also pleased with the work of Gonzalo Maldonaldo in finance in finishing purchasing the Explorer. I also like that Tony Xenkis let his employees do their job handle the sale and just stayed in the background. If you do go to Sam Peck's Ford of Lewisville to purchase your next vehicle ask for Eric Karban to help with finding the right car or truck.

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Response From: Sam Pack's Five Star Ford of Lewisville
Added: 6/17/2013 9:07:58 AM

Thank You JDCrockett for your awesome review and continued patronage. Eric Karban and 5 Star Ford of Lewisville are honored that you trust us with your business. Thank YOU!!!

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anj0038
6/12/2013 4:49:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom MartinTom Martin
Paul SchroederPaul Schroeder
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sam Pack's Five Star Ford of Lewisville:

I was very satisfied with my experience with Sam Pack's Five Star Ford in Lewisville! Tom Martin was very friendly and made the whole buying process easy. He did a great job getting me what I wanted! I was very glad that Paul sent Tom to help me out!

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Response From: Sam Pack's Five Star Ford of Lewisville
Added: 6/14/2013 4:27:56 PM

We are happy we could help you out. Please call Tom or Paul at any time if you need additional help with your new vehicle.




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ElliottJoo
5/30/2013 11:28:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Buddy Criswell
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sam Pack's Five Star Ford of Lewisville:

It was a great experience. Very friendly and straight to the point without beating around the bush. Would recommend for any people interested in Ford cars.

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Response From: BobMiles
Added: 5/31/2013 8:19:15 AM

Thank you ElliottJoo for taking the time to review Buddy Criswell and your experience at 5 Star Ford in Lewisville. Please know you will get the same "straight to the point" care in our Service and Parts Departments, too. Welcome to the Sam Pack Family.

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NicolasVigo
5/28/2013 1:11:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chase PraterChase Prater
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sam Pack's Five Star Ford of Lewisville:

It was a great experience. Talked over emails, got in the dealer, did my test drive and they helped me get the best deal, explaining everything in the process, and making sure I get what I wanted. i would definitelly buy from them again

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Response From: BobMiles
Added: 5/29/2013 10:52:43 AM

NicholasVigo, Thank YOU! We appreciate you giving us the opportunity to work with you. Email or call us if you have further questions about your purchase.

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FFmat1220
5/28/2013 11:29:54 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom MartinTom Martin
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sam Pack's Five Star Ford of Lewisville:

Was a great experience! They do what most dealerships dont....CARE about You and not just about the sale. If you are looking for a Ford come here!

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Response From: BobMiles
Added: 5/29/2013 10:50:36 AM

Thank you FFmat1220! Welcome to the 5 Star Ford in Lewisville Family!!

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candcallen
5/24/2013 11:08:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael BratcherMichael Bratcher
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sam Pack's Five Star Ford of Lewisville:

This is the 2nd time we have had the pleasure to buy from Sam Pack of Lewisville .Each experience has been relaxed pressure free and the absolute best car buying experience we have had.

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Response From: BobMiles
Added: 5/29/2013 10:49:22 AM

We are glad you found your car buying experience stress free at 5 Star Ford in Lewisville. Please let us know if you need any further help with your new car.

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hollynd09
5/23/2013 2:45:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chase PraterChase Prater
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sam Pack's Five Star Ford of Lewisville:

He was amazing! He was extremely trustworthy and knowledgable. I would definitely buy a car from Chase again. The people at the dealership were also very friendly too! Was in and out in no time :)

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Response From: BobMiles
Added: 5/29/2013 10:46:49 AM

Thank you for your review on Chase Prater and 5 Star Ford in Lewisville. It is always a pleasure for us to work with fine people like you!

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Jsorsby
5/19/2013 11:50:40 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jay odom and zack French and John Craig
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sam Pack's Five Star Ford of Lewisville:

The three people I worked with were great to deal with. Jay, Zach and John made it stress free. I plan on buying again soon

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Response From: BobMiles
Added: 5/22/2013 12:28:49 PM

Thank you for sharing your thoughts about our Team at 5 Star Ford of Lewisville! Welcome to our Ford Family!!

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scooterlvr
5/18/2013 10:14:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chase PraterChase Prater
Chase PraterChase Prater
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sam Pack's Five Star Ford of Lewisville:

Awesome service from everybody at the lot. Chase went out of his way to show me all of their options. Would definitely shop at this dealership again.

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Response From: BobMiles
Added: 5/22/2013 12:30:41 PM

We would LOVE to see you again! Please do not hesitate to stop by or call if we can be of further help.

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lhauberg63
5/2/2013 1:58:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Zack FrenchZack French
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sam Pack's Five Star Ford of Lewisville:

Zach did a fantastic job finding the best car for me in my price range. I love my 2011 Ford Escape. When it's time for another new car for me, I will be back. Thank you for giving me such good customer service! I qualified for 1.9 financing Ford offered and the process was easy! I will recommend Sam Pack anytime.

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Response From: BobMiles
Added: 5/22/2013 12:33:33 PM

Thank you for allowing Zack to help you find your 2011 Escape. Please call us for your Maintenance Needs! Thanks!!

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