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Sam Swope Buick GMC

7 Swope Autocenter Drive, Louisville, Kentucky 40299
Sales: (502) 499-4600

Makes: Buick|GMC|Service Center
 
Excellent
100% Recommend

Overall Rating 5

9 Lifetime Reviews

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Sam Swope Buick GMC
9 Lifetime Reviews
Sam Swope Buick GMC Info
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9 Dealership Reviews
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Reason For Visit
Sales (Used)

"The customer service was fantastic! Tripp spent a lot of..."

The customer service was fantastic! Tripp spent a lot of time with me and my husband trying to find the right truck, with the right mileage, at the right price. He was very patient, kind, and honest. Infact, everyone we spoke with was very knowledgable. I love my new truck and will certainly return to this location for any future purchases!

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Tripp Davis


Reason For Visit
Service

"The water pump on our Enclave failed late on a Sturday..."

The water pump on our Enclave failed late on a Sturday afternoon, at a time when most service areas are closed. We took a chance and drove to Swope Buick GMC. Not only was the service area open, but Steve and Cheryl quickly diagnosed the problem, arranged a loaner car and had us on our way. Our car was repaired and returned to us the next business day. The experience was much better than anticipated.

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Steve Blanton


Reason For Visit
Sales (New)

"Chris was great to work with. I had looked earlier in..."

Chris was great to work with. I had looked earlier in that day at another dealership in cincinatti OH and they were very high pressure and really turned me off. I bought my car from Chris because of his profesionalism and honesty. I have bought many cars over the years and felt like I got ripped off and dirty after the deal. I felt great after I got my car and recomend Chris to anyone who wants a good deal and no hassle buying. A true sales profesional!

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Chris Klapheke


Reason For Visit
Sales (New)

"Your people went out of their way to get me what I wanted..."

Your people went out of their way to get me what I wanted even though my credit rating wasn't the best. I am satisfied with the price and I really like my car. It is very nice.

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Employees dealt with

Rusty & Chris


Reason For Visit
Sales (New)

"Chris was great-not pushy at all. I would definitely..."

Chris was great-not pushy at all. I would definitely refer someone to him. I was not planning on buying until December and I felt like he was very respectful of that and didn't mind showing me the car when I told him I wasn't buying that day. I did end up purchasing the car because they happened to have exactly what I wanted on the lot already and were willing to give me a fair trade in on my car, but I'm the type of person that would have just left if he had been pushy about it. I've had very bad experiences with car salesmen in the past and it was nice to work with someone who didn't have that old school sleazy approach. I plan on keeping this car for a very long time, but if Chris is still around when I do buy again, I will definitely come back to him.

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Chris Khlapeke


Reason For Visit
Sales (New)

"Just completed purchase of new GMC Acadia Denali. Was..."

Just completed purchase of new GMC Acadia Denali. Was extremely please with the way the entire transaction went down, from the 1st time we walked into the showroom until we drove off the lot. Personnel were very friendly, informative, and professional. There were no pressure tactics used at any point in the process. The salesman, Rusty Syrus, was knowledgeable, friendly, and helpful. Would recommend him to my friends who might want a new car. The business manager, Nick Wright, was very professional, explained all options and financing clearly, and applied no sales pressure at all throughout the administrative process. We were very pleased with the overall process and would definitely use a Sam Swope dealership again for a future purchase.

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Employees dealt with

Rusty Syrus


Reason For Visit
Service

"I took my 2006 Kia in for some road noise I was..."

I took my 2006 Kia in for some road noise I was experiencing, and Allen and his team found the problem quickly and fixed it promptly. They did not treat me like I was just another woman driver with no mechanical ability whatsoever. It was refreshing to be treated with respect instead of the stereotypical "blonde" and mechanic relationship. They also replaced my brakes which were chattering during stops. The service was prompt, courteous and well priced. I further asked for a detail service and received my vehicle looking like it had come off the showroom floor. This team works well together to ensure the customer is happy and the workmanship is top ratae. Cheryl Bryant was instrumental in passing along my concerns to the team and ensured that the best possible price was given to me, as the customer. She was prompt with the paperwork and thoroughly explained all charges without hesitation. Cheryl is knowledgeable, pleasant to work with, and very proactive in ensuring customer satisfaction. You have a great team Sam Swope!

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Employees dealt with

Cheryl Bryant, Allen


Reason For Visit
Sales (Used)

"Angie was terrific. She sought out a car, specifically a..."

Angie was terrific. She sought out a car, specifically a Saturn Vue, in the price range we could afford. She filled the bill in a short period of time and we were offered an immaculate vehicle, in excellent mechanical condition in the exact price range we were seeking. We have had this vehicle for about 6 weeks now, and have absolutely no complaints with the vehicle. Angie was very personable the day we took ownership of the vehicle. She was fun to work with and a no-nonsense girl. I recommend anyone looking for a specific vehicle give Angie call. She will find the vehicle you want in the price range you specify, and she will get you an excellent deal to boot! Thanks Angie!

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Employees dealt with

Angie


Reason For Visit
Service

"I purchased my GMC Terrain from Sam Swope in 2010. At the..."

I purchased my GMC Terrain from Sam Swope in 2010. At the end of last year my left blinker went out. I took the car back to the dealer to get serviced and had a wonderful experience. The staff was very courteous. I didn't have a long wait. The problem was taken care of and I've had no problems since. I would recommend Sam Swope to any prospective customer without a doubt.

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