My Review Of San Marcos Nissan:
My dealer and sales person have been the most wonderful folks! My husband and I just bought a Rogue last week (which we love) at the San Marcos Auto Outlet and Bob Salinas could not have been more polite, informative or helpful! It was a fabulous experience which was strongly contrasted by our experience at South Point Nissan in Austin, TX the week before. My husband and I are very familiar with Nissan products as most of his family works at the Smyrna and Dechard plants in Tennessee. We had done our research and new exactly what we wanted in our Rogue. South Point sent out 3 different people - including 2 managers - to talk to us and try to pressure us into purchasing a different car, they made fun of my Georgia-Tennessee accent, and made our car buying experience very unpleasant. At San Marcos, we were immediately met by Bob Salinas who asked us what we wanted, went to his lot and drove up the car that matched our requests most perfectly and immediately began detailing all of it's safety features, transmission changes, and other details none of our other sales people ever mentioned. He was so friendly we were struck by how lovely our experience was from the beginning. Ultimately, he did not have our exact car, but he and his manager Rene Hernandez spent as much time as was necessary on the phone with other local dealers tracking down "our" new car! They didn't complain or try to pressure us into a different car. They were so helpful! We finalized the paperwork that day and Bob sent us home in a different Rogue while ours was being driven down from Dallas. Bob called me when the car arrived, cleaned it up, and then PERSONALLY drove it 20 miles to meet me at my work at 8pm that evening! He sat with me in the car and went over all the interior features, and we looked through all of the manuals front to back! I have never been treated so well in all my life! They were just so wonderful that I wanted someone to know and to please give them due credit. We have now had the absolute worst, and absolute best experiences and will now only buy our cars from San Marcos Nissan through Mr. Bob Salinas! Thank you BOB!
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