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Sands Kia - Service Center

Surprise, AZ

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64 Reviews

64 Reviews of Sands Kia - Service Center

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March 01, 2022

My 2013 Sportage had a check engine light appear. My first thought was that this would end up costing me lots of time and money. My service advisor, Tyler K. was extremely forthright about everythi More

by cactusjimaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kuszka,
December 14, 2020

Kia of surprise is the place to take your vehicle. Superb customer service, very helpful in explaining what is needed. They estimated my job would take 90 minutes, it was completed in 60 minutes, with a free More

by Lgray1691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belhem Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick
Dec 17, 2020 -

Sands Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

November 27, 2020

Joe was excellent picking out the right car and trim package, protecting our sale and negotiations for us. Very pleasant experience! Come buy from Joe!! More

by michelle_legate
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 02, 2020 -

Sands Kia responded

Thank you for leaving us this review, Michelle. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Kyle Vontersh General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

August 04, 2019

Easy auto purchase, super professional Emmitt was very knowledgeable and if you are going to buy a car from Sands Kia, make it easy on yourself and talk to Emmitt. He will treat you fairly More

by Treasure Kia Soul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmitt hawkins
August 05, 2018

The Best Service in Surprise! Stephen Sanchez has been my service rep for nearly 5 years now. He takes great care of me and my vehicles. No matter what the issue Stephen knows the More

by Barbara Myers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

Steve Sanchez is the best service advisor Sands Kia has. Very knowledgeable, friendly and trustworthy. Belham Cummins is an excellent sales person. We trust her jud More

by Shelby12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belhem Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

All of our Kias are serviced at Sands Kia Service We purchased 3 Kias and had 1 Kia Soul lease. Stephen is our go to man for all service needs. We have been so pleased with his friendliness and expe More

by Bob Stockmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

CUSTOMER SERVICE I love working with Belhem, she is truly amazing and goes over and beyond for her customers. Belhem has such a wonderful personality, she is caring, v More

by beccagonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belhem Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Zamorano
September 03, 2017

Tire service Tire iron came on while backing my Soul out of the garage. I called Sands and was told to bring it in- time was just before 4 on Saturday of a holida More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Evans
December 12, 2016

Great Customer Service Everyone was very patient and understanding to my situation. Darrin was very kind and professional. As a result of my exsperience, I will recommend f More

by NiceCare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Chandler and Jeff, Darrin Chandler
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