Read Reviews Sansone Hyundai

Sansone Hyundai

Sansone Hyundai

92 U.S. 1
Avenel, New Jersey 07001


Sales: (866) 876-8836
Service: (888) 446-6982
Parts: (888) 203-3955

Manufacturer: Hyundai

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.6
  • Friendliness:

    4.6
  • Overall Experience:

    4.5
  • Pricing:

    4.3

24-Month Rating

based on 106 reviews

4.5

4.5 out of 5

155 lifetime reviews

Sansone Hyundai

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Certified: Sansone Hyundai

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Sansone Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Sansone Hyundai

The Sansone Automall is a true New Jersey success story...
having served customers in the NY metropolitan area with distinction for the past 50 years.

To remain the leading New Jersey dealer in volume and customer satisfaction for a half century speaks to the dedication and ongoing commitment to quality of our entire staff of professionals, from management to sales to service to credit specialists.

In an era of faceless corporate conglomerates, the term ‘family-owned’ is too often a phrase approved for use in a boardroom meeting as a marketing tool.

But Sansone is not just a trusted name... it’s a real family.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Automated Car Wash Indoor Customer Parking
Cable TV Instant Financing
Customer Lounge Area Parts Store
Drive-In Service Rental Car Service Onsite
Express Service Shuttle Service
Free Coffee Television
Free Drinks Vending Machines

lyn07067
5/5/2013 9:37:39 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ronnie ThompsonRonnie Thompson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sansone Hyundai:

I have to give Ronnie Thompson the highest rating possibe. He made an otherwise nerve wrecking experience a smooth and pleasant experience, Hemade me feel like I was an old friend, even though I had just met him. He expained everything and gave me the best deal I could ever imagine, Stay you pleasant happy self you are the best.

sincerely,

Linda Clark

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Yanita27
5/3/2013 1:52:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray AzarconRay Azarcon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Sansone Hyundai:

If you going to Sansone Hyundai look for Ray, he will help you to find the car that you'r looking for! He treats you like family. Thank you Ray!

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Feffl78
5/3/2013 9:52:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray AzarconRay Azarcon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sansone Hyundai:

The most pleasant car shopping experience I have ever had.. Mr. Ray Azarcon was friendly, polite ,
courteous and above all not pushy... Would highly recommend him!

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DanSte
5/2/2013 10:38:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray AzarconRay Azarcon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sansone Hyundai:

Good deal! Great experience and very friendly. Working with Ray was a pleasure- he got us a great deal and took great care of us. He was awesome.

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zoeynala
5/1/2013 10:40:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray AzarconRay Azarcon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sansone Hyundai:

We went into the dealer needing a car but very limited on funds. Ray was patient, not pushy, and helped us with everything we said we needed. He was able to get my son into a new leased car for the price he could afford. Thank you, Ray.

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timber2408
4/30/2013 6:48:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray AzarconRay Azarcon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sansone Hyundai:

I received a great deal on a 2013 Sonata. My Sales Consultant, Ray Azarcon was fantastic! Ray got me the deal I wanted and I drove my car home within 24 hours.

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marissagiglio11414
4/30/2013 4:16:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael OdiernoMichael Odierno
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sansone Hyundai:

Mr. Odierno made the purchase of our new vehicle a very pleasant one. I have never experienced such excellent customer service from an auto dealership before. He was very knowledgeable about the car we were interested in and extremely patient with us. I would refer him to my friends and family in the future.

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Mvoutsy
4/29/2013 8:10:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray AzarconRay Azarcon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sansone Hyundai:

Our salesman, Ray Azarcon was very friendly and helpful in assisting us with finding a new car. All the employees were very professional and courteous. I would definitely recommend this dealership to friends and family.

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bobod
4/21/2013 12:26:31 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray AzarconRay Azarcon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sansone Hyundai:

Ray was extremely helpful and informative. Took his time explaining the cars and listened to what we were looking for and wanted to determine the best car for us. Not fully realizing how long the buying process takes, my wife became extremely hungry. Ray immediately offered some of his own lunch to make sure she was okay. In the end, Ray helped us get a great deal and we drove off in our new car. Highly recommend Ray Azaron to anyone interested in a Hyundai.

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scottandlisa804
4/17/2013 4:30:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Mike Grillo
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Sansone Hyundai:

We met this past week with a young, unexperienced sales person. he had poor manners, people skills and knowledge. We don't have the time to waste with someone that does not know what they are talking about. He pushed to leave a deposit and said we'll get to a deal. We repeatedly said we would never leave a deposit; firstly-without a price agreement and secondly without them even having the car color / combination we wanted.
He quoted us two price options on a car we inquired about and wrote it a piece of paper in front of us and told us to circle the deal we wanted while leaning back lounging in his chair tapping his pen. The two options were $200 a month higher than any other dealership. They have some nerve. I understand car sales-people will try to get the most of you as far as payments as it's their livelihood but to think we haven't done any homework on a car before we shopped and quote us the most ridiculous price is just plain obnoxious.
We told him it was much higher than other dealerships and he tried to dance around the subject with his poor communication skills & knowledge and became defensive. He proceeded to say he wanted a minute for his manager to come over. When he returned-the manager never got up off his chair to even attempt to introduce himself or make us feel our business was worth having. Two days later & still no follow up. Mr. Sansone should know he has business walking out the door! I would be more than happy to discuss the HORRIBLE experiences we've had there. e justv returned to hopefully have a better experience since it's a large dealership and is close to our home. Do yourself a favor-don't waste your time going there!
In a prior visit to sansone: the sales person in the Jeep area told us to go online & find what incentives are available when we asked him what the incentives were. Why did we make a trip there! He tried to look info up on his phone but thought it would be better for us to come back with the specials we found online. Seriously?
Two VERY BAD visits and would never go back!
A few years ago we did purchase a truck from Sansone, After all the sales pitches, long price negotiations, we did buy but once they prepared the paperwork-the price changed & was $20 more per month than we agreed. They said that their quotes did not factor in some fees. After becoming irate, the upper management met us half way. Does anyone really need to go through this?

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Response From: Sansone Hyundai
Added: 5/6/2013 11:18:49 AM

At Sansone AutoMall, customer satisfaction is our top priority. We read all of our DealerRater reviews and view them as opportunities to grow and improve. We have reviewed your comments with top management, advisors and other support staff in an effort to avoid such an experience in the future. Thank you to this reviewer and to future reviewers for taking the time to write a review. We appreciate your feedback.

- Sansone Auto Network Team

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