Steve took the time to listen to our needs and only show vehicles that fit, not trying to push higher priced items or vehicles they wanted to sell.
- Dan Murphy
Steve makes the car buying process a very positive experience. If you give him a breakdown of what you need he will work hard to find you a car that meets your specifications. I also like that he never tried to push outside of our budgeted payment for the car. Since my family only has one income budget is very important to us.
"Can't do math"
- M. Boennighausen Housley
After seeing their sign at the dealership that they would buy your car direct, I took my 2013 Chevy Traverse LTZ and came to an agreement on price to just sell it outright.
I was willing to look at their used car inventory for a car in the 10000 range. To my surprise, they had a 2013 Toyota Camry for 11300 per the sales paperwork from the salesman. He signed off on that price, his manager signed off on it and 11300 was in the field for bottom line price.
AFTER a week during which my CU processed the loan...dealing with Sapaugh for title and documents...I took the check to the dealership to finish the purchase. The finance manager now reviewing the paperwork determined the numbers were off and wanted another 3000 dollars. I walked away from the deal.
On our way home that evening, (we still had the car as we were intending to buy it and needed a way home)...a person claiming to be the sales manager called to say they were going to "honor the original deal" and to come back in the morning with the 11000 check. Lucky for us...we brought our own car along because they claimed to know nothing of the call. Most dealerships record all calls but they would not pull the call to confirm the conversation. I left the Camry there and drove home in one of my other cars.
lesson....bring a calculator and do your own calculations. They do not honor their deals as they write them.