Saturn of Joliet

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Saturn of Joliet:
We came in to test drive a Vue and liked the vehicle when we told the dealer to figure out the payments he came back 3 different times then the 4th time he came back with the finance manager and they said there was a problem with the computers that they would call us the following day. After waiting till 6:00 P.M. the next day the dealer finally called and said that the vehicle we test drove had been sold. He said there was nothing he could do because we did not put $100.00 deposit on the car I explained that this was not offered to us on that night and it was not our fault there was a problem with there computers the night before. Also if he would have called in the morning we would have been able to come in and secure the deal. This was my first time at Saturn of Joliet or any Saturn Dealer because they came recommended by a friend who owns 3 Saturns. I think this was a terrible way to treat a customer and one that was willing to buy something that night with the way the economy is I know there is not a lot of buisness. I guess I will have to go back to Chevy or Ford. Thank You for your time.

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