Saturn of Medford

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Saturn of Medford:
I have bought 2 used cars from them at very competitive prices.
They have taken care of any problems until I was satisfied. They even went so far as to send the car to a competing dealer for repairs.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Saturn of Medford:
I borught my car in for a warranty repair, which is still not fixed, and had several items stolen from car. The car was apparently left unsecured overnight!!!
When I immediately addressed the situation with the Service Department they told me it was not their responsibility. I then elevated the issue to Adam York , the President and General Manager, who also was very unreceptive to listening to my unfortunate situation.

To date I have not received any return calls or emails requesting a resolution to my problem.

Do yourself a favor and Saturn of Danvers or one of the other local dealerships.

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