Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sayville Ford
Sayville, NY
2,379 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,379 reviews
April 13, 2024
Sayville ford Monday - Order # 1069237 is a vin Sayville ford will make promises and never follow through. They sold me a new truck with scratches on the paint and plastic, and paint def vin Sayville ford will make promises and never follow through. They sold me a new truck with scratches on the paint and plastic, and paint defects in the truck bed. They made numerous promises to fix it, pretended to fix it and actually made things worse. When I followed up they gave me the run around and eventually told me they weren’t going to do anything and it was normal to have scratches on a new car and that I was getting a bed liner so the defects don’t matter. I then left a review and they called begging me to change it. They promised again, deleted my review and refused to address the issues unless I gave a good review first. When I wouldn’t give the review before they did the work, they stopped returning my calls. Unfortunately I had high hopes and I tried to work with them but they don’t care about customer service, only their reviews. I would not trust them again. More
by brsteck
Verified CustomerEmployees Worked With
Robert Tarnowski, Paul Jutting
Helpful March 26, 2024
The finance guy Joe is a snake oil salesman. I went in to buy a $56,680truck. Ford's website showed $1,000 incentive and 1.9% financing. When I went to sign, he said the interest rate was 9.45%. I went in to buy a $56,680truck. Ford's website showed $1,000 incentive and 1.9% financing. When I went to sign, he said the interest rate was 9.45%. In order to get the 1.9% he had to add all kinds of extra's that brought the total to $64,705. That's $9,000 more! The extra's included a 3rd party warranty extension, free car washes, and other charges that I did not need. Total scam. I needed that particular truck so I signed. More
by oakie
Employees Worked With
Ryan Devereux, Joseph Donofrio
March 25, 2024
Knew their products, very friendly, clean both sales floor and service areas. Great experience. Thank you for making it easy floor and service areas. Great experience. Thank you for making it easy More
by Satisfied customer
Employees Worked With
Ryan Devereux, Carlo Passione
March 21, 2024
Just went into my second Ford Explorer lease. Sayville Ford made the process seamless. Picking up the car took less than an hour. There were no hidden fees and I dealt with true professionals - L Sayville Ford made the process seamless. Picking up the car took less than an hour. There were no hidden fees and I dealt with true professionals - Lisa, Nick and Joe. Leasing a car can be stressful - this was not the case here. More
by JodiG
Employees Worked With
Lisa Pavesi, Nicholas Calandrino, Joseph Donofrio
March 15, 2024
Excellent and efficient! John was very accommodating and went out of his way to make sure the experience was complete and swift. I would recommend him highly! John was very accommodating and went out of his way to make sure the experience was complete and swift. I would recommend him highly! More
by Paul 42nato
Employees Worked With
John Malinowski
