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Schaumburg Toyota - Service Center

4.8

159 Lifetime Service Reviews

875 W Golf Rd, Schaumburg, Illinois 60194

159 Reviews of Schaumburg Toyota - Service Center

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March 19, 2017

"Great service!"

- mlanton56

I was quickly and courteously served by my service representative Christian. My car was returned to me in the time promised and to my delight, had been washed! Schaumburg Toyota is certainly customer oriented. A pleasure coming here.

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Recommend Dealer
Yes
Employees Worked With
Chistian,
Mar 21, 2017 -

Schaumburg Toyota responded

Thanks for sharing your experience!

March 11, 2017

"Very pleased with the new service center"

- Jjanusz Custom Jewelry Design

I was really happy to hear that all service customers now get a complimentary wash! Previously, I have spent hundreds of dollars at one time and not gotten a car wash....Getting a wash with just an oil change and a light replacement was awesome!!!!

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Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mar 14, 2017 -

Schaumburg Toyota responded

We are happy to share the new facility and amenities with you. Thanks for sharing!

March 10, 2017

"customer service"

- BG

My family always has great experiences with all of the Resnick dealerships. This time we had my daughters care fixed at the certified collision center and then came to Toyota for the scheduled service.

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Recommend Dealer
Yes
Employees Worked With
Scott Parson
Mar 14, 2017 -

Schaumburg Toyota responded

We are pleased to have your family as our customers at all our facilities. Thanks for sharing!

March 06, 2017

"Customer Service"

- Andy1966

Rafael did a wonder job taking care of my vehicle but most important me the customer. I was very appreciative of the loaner provided when it was advised my Highlander would need to have some additional work and would need some additional time at the Service Center. I am very pleased with/how the truck feels and drives after the work.

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Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mar 06, 2017 -

Schaumburg Toyota responded

Thanks for sharing your experience, Andy!

March 05, 2017

"great customer service "

- volksfam

i always receive great service as well as customer service . they gave me a list of all the services that were needed and were very supportive about my plant to get the things done slowly every time i came i. for a oil change we worked in the list and what was the next most important thing and safety concern .

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Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 06, 2017 -

Schaumburg Toyota responded

Glad they take good care of your auto's needs! Thanks for sharing!

March 03, 2017

"Synthetic Oil Change"

- Kas1967

Oil Changed while I munched on couple blueberry muffins and read the news in comfortable, warm and clean waiting lounge. It was so nice, if I had any money, I would have bought another card just for the service visits.

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Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Craig Widenhoefer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 06, 2017 -

Schaumburg Toyota responded

Glad you enjoyed it! Thanks for sharing!

March 02, 2017

"Great service"

- markcw

Great explanation of what items were check and completed. Also discussed a wheel alignment that I needed and a coupon to reduce costs. I agreed to the additional service. When completed, I was told about any future needs.

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Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 06, 2017 -

Schaumburg Toyota responded

Thanks for sharing!

February 19, 2017

"Great Customer Service!!"

- JB2006

Brought my Toyota Avalon in for routine maintenance and worked with the service manager, Bryan Herbig. He was courteous, professional, and knowledgeable, and answered all my questions. I have been taking my car for service to this dealership for a long time and have always been very pleased with the service and the fair pricing offered. Thank you again for the excellent customer experience!!

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Recommend Dealer
Yes
Employees Worked With
Bryan Herbig - Service
Feb 22, 2017 -

Schaumburg Toyota responded

Thanks for being our loyal customer and for sharing your experiences!

February 06, 2017

"Service"

- Toyota

Great customer service, the car was ready pretty quick. Jost was great at following up. Love our Sienna, this is our 2nd one in 20 years.

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Recommend Dealer
Yes
Employees Worked With
Jost
Feb 08, 2017 -

Schaumburg Toyota responded

Thanks for being our customer!

February 03, 2017

"Xcellent Steve"

- Donna mac

I brought my Camry in for a routine oil change. Steve was the tech who helped me and he suggested a couple of other services that were on special when we went over that sheet. I had forgotten that I'd had a slide on the ice before Christmas. Turned out my front passenger tire was mis- aligned. I'm taking a 200 mile trip this week and if not for Steve's diligence I would be driving on a bad tire. He's a really good, diligent tech. Finds out what you need and gives you a good price.

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Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 08, 2017 -

Schaumburg Toyota responded

Thanks for sharing your experience, Donna!

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