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Schaumburg Toyota - Service Center

4.8

169 Lifetime Service Reviews

875 W Golf Rd, Schaumburg, Illinois 60194

169 Reviews of Schaumburg Toyota - Service Center

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June 15, 2017

"transmission service"

- mrshifty1

Anthony is my team leader. he advised me at an earlier service stop about getting my transmission flush done at a certain mileage level. I came in as suggested and was taken care of in timely manner.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 16, 2017 -

Schaumburg Toyota responded

We are here to keep your vehicle in top running condition. Thanks for sharing!

May 28, 2017

"Check engine light! Solved!"

- Prius200K

Seeing the "check engine" light come on is a frightening thing. Thanks to the above and beyond investigative skills of Bryan and his team, my problem is solved. It took a call to Toyota Central to find the solution.Kudos!!

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Recommend Dealer
Yes
Employees Worked With
Bryan in Service
May 30, 2017 -

Schaumburg Toyota responded

Glad we were able to help! Thanks for sharing.

May 28, 2017

"Routine service "

- DAVID V BURDETTE

SCHAUMBURG TOYOTA is far ahead of their competition. I come from Huntley to get our Camry and Avalon serviced. The new facility is great but they were giving the same five star service in the older facility. I would not consider going to any other dealer for anything I need for either vehicle. This is a five star center with the best crew!

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Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 30, 2017 -

Schaumburg Toyota responded

Thanks for being our loyal customer, David!

May 26, 2017

"Great Service"

- Claudia2003

I've been a customer of Schaumburg Toyota for over 20 years and have always been pleased with their cars and service. I would definitely recommend this dealership to my friends and family. Anthony Mejias, in the service department, was very professional and fully explained what service was needed on my SUV. I appreciate Anthony's time and commitment to insuring that my vehicle will continue to operate smoothly.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 30, 2017 -

Schaumburg Toyota responded

We appreciate you as our loyal customer, Claudia!

May 22, 2017

"Fast, Reliable, Trustworthy and Friendly"

- ToyotaGuy

I drive approximately 40 miles to come to this dealership when I need something done, because it is by far the best. Foolishly, I once took our 2008 Yaris to the North Side Chicago location, a different dealer, and was extremely disappointed when they attempted to up sell me during a routine oil change, ONLY TWO WEEKS after we had our 90,000 mile maintenance done at Schaumburg Toyota. This was no fault of Schaumburg Toyota, as they went above and beyond during this huge maintenance work, but is a testament that when you find a great dealer and service center, stick with them and support their business. I can say unequivocally that we will only bring our car into the Schaumburg Toyota dealer for servicing, because they are quick, knowledgeable and trustworthy - which is extremely important to me, as my fiancé and I don't know vehicle maintenance all that well.

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Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 23, 2017 -

Schaumburg Toyota responded

Thanks for being our loyal customer, ToyotaGuy! We appreciate having you!

May 04, 2017

"3 month check up"

- james d bogacz

The ckeck in was quick even though the service department was busy. The customer waiting area was comfortable and I made use of the coffee maker makes a good esspresso. Looking forward to my next visit.

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Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 04, 2017 -

Schaumburg Toyota responded

Glad you enjoyed your visit, James. Thanks for being our customer!

April 17, 2017

"Quick friendky service "

- Barbieh57

I am always happy with the service I receive at your dealership. I know Everyone will be friendly and explain everything my car needs in language I can understand. I also spoke with Jerry in Sales and he was extremely helpful and Jon in management. For your final survey question I believe everyone at Schaumburg toyota has the customers best interest in mind when working with them.

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Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sean Richmond
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jonathan Evensen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 18, 2017 -

Schaumburg Toyota responded

Thanks for being our loyal customer and for sharing your experiences!

April 07, 2017

"Service department is outstanding!"

- Melissa White

Service department is efficient and outstanding!! They go above and beyond to make the experience an enjoyable time. I will always get my service done here and only buy my cars at this dealership.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Steve Roesler
Apr 11, 2017 -

Schaumburg Toyota responded

Thanks for being our loyal customer and sharing your experiences, Melissa!

April 05, 2017

"Happy experience "

- Vlynn212

My visit was so great. Anthony was my service rep. I gave him 3 things that needed to be done. He gave me the coupon price for the oil change and tire rotation. He escorted me to the waiting area, showed me where the restrooms were located, and bottled water. He came back to me with a few more things that needed to be done. I was surprised how fast the work was done. When my car was ready to go, he came back to me, showed me where my car was parked and escorted me to the payment desk. He even had my car washed! A very good experience.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 11, 2017 -

Schaumburg Toyota responded

We are pleased Anthony took such good care of you! Thanks for sharing!

April 02, 2017

"Always a good experience"

- lynnie

Bart made me a suggestion on the tire I should get and they are fantastic. I cannot be more happy with my new tires. Thanks.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bart Szuba
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 03, 2017 -

Schaumburg Toyota responded

Glad Bart took such good care of you. Thanks for sharing, Lynn!

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