Schaumburg Toyota - Service Center

the waiting area was clean and I enjoyed hot chocolate drink and bottle of water. drink and bottle of water. More

Always very friendly service department that gives me options and let's me know what repairs will likely be needed at my next visit. I am not happy about the 3% credit card fee that is now added on to th options and let's me know what repairs will likely be needed at my next visit. I am not happy about the 3% credit card fee that is now added on to the bill. The fees banks charge for this service has always been there so not sure why the dealership decided to now add it on. Why not just add it into the prices being charged? And, if someone chooses to pay cash then give them a 3% discount. It is insulting to nickel and dime the customers like this. I see it happening in restaurants typically and avoid those but did not expect this at a car dealership. Like I said, offer a cash discount but just change your prices to reflect the prices and be done with it. More

We always bring our car here for service. Steve Kreuger and his team are the best! He gives great advice. Steve Kreuger and his team are the best! He gives great advice. More

Very Efficient, Responsive, Courteous, Professional, described what needed to be done, provided discount services performed. described what needed to be done, provided discount services performed. More

Rafael is the best. Always makes it a quick and easy visit and always keeps me up to date on what's going on. Thanks Rafael Always makes it a quick and easy visit and always keeps me up to date on what's going on. Thanks Rafael More

Well organized, professional mechanics. Nice waiting area. Clean bathrooms. Convenient location. Coffee, flat screen, bright and light-filled facility. Nice waiting area. Clean bathrooms. Convenient location. Coffee, flat screen, bright and light-filled facility. More

Always friendly service and advice. Late hours are great to drop off car at night. Late hours are great to drop off car at night. More

From the time I was met by the service rep, explained the reason for my appointment, and the return of my car, the experience was painless, to say the least. The rep was informative about the inspection the reason for my appointment, and the return of my car, the experience was painless, to say the least. The rep was informative about the inspection, and I was also impressed about the condition of the waiting room. More

Was very pleased with our service rep and the work done. They have a comfortable area to wait for the car to be finished. Also provided water and coffee while waiting. They have a comfortable area to wait for the car to be finished. Also provided water and coffee while waiting. More

The service was very good and I was satisfied. Waiting room was clean and I liked the coffee. Waiting room was clean and I liked the coffee. More