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Schaumburg Toyota - Service Center

Schaumburg, IL

4.7
508 Reviews

508 Reviews of Schaumburg Toyota - Service Center

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August 22, 2020

Top-notch service! Sometimes there is a disconnect between what you communicate to the service team and what they deliver, but at the end of the day Schaumburg Toyota is committed to making it right. More

by jlcoates
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Schaumburg Toyota responded

Glad we could assist in your auto needs! Thanks for being our customer and sharing your experience. We appreciate your support!

August 16, 2020

service It was very informative,and very educating . It was a new experince. Service writer was informative and courtious. the service area was very clean. More

by wrdegrenier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Huberty
Aug 17, 2020 -

Schaumburg Toyota responded

Thanks for sharing your experience! We appreciate your support!

August 14, 2020

It’s a great dealership. The staff are all knowledgeable, courteous and friendly. They go out of their way to be sure you are satisfied. I’m elderly and often need help understanding the technology. They are More

by Nancy.straube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Schaumburg Toyota responded

Glad we can help, Nancy! Thanks for sharing your thoughts. We appreciate your support!

August 13, 2020

Randy L took care of me for my service visit and did a great job. Highly recommend Schaumburg Toyota! Always ask for Randy if you want to have an A+ experience. More

by Anthony C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Schaumburg Toyota responded

We are thrilled to hear Randy took such good care of your auto needs. Thanks for being our customer and for the 5 star review. We really appreciate your support!

August 07, 2020

Professional, personable and reliable. I've purchased several Toyotas since the 1980s. I rely on this Toyota establishment to maintain my auto so that I feel safe and comfortable. All of More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our long time loyal customer and will continue to do our best in assisting you with your auto needs. Thanks for the wonderful review. . We really appreciate your support!

August 03, 2020

Nice waiting room. Service was fone quickly with no appointment. Car was washed. I bouhjt the csr here and will continue to have it serviced here. More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer, Phil! Thanks for the 5 stars, we appreciate your support!

July 12, 2020

my service repair experience The service was ok. i will give 8 out 10 mark. my car was fixed and its running quite good so far but I have 2 issues: (1) my remote key fab was badly More

by ichucksanele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Schaumburg Toyota responded

Hello.......We apologize for your recent experience for service. I would like to see what I can do to make things right. Unfortunately, with the information given, I am unable to identify you. I can be reached at 847 519-3771 or jjoern@resnickautogroup.com. Sincerely, JoAnn Joern, Customer Relations Manager

July 10, 2020

Great place to deal with. From sales to finance they found me the perfect car at a great price. I have been buying cars for many years and this is the only dealership I would go to. Their service depa More

by robertgoodman22
Recommend Dealer
Yes
Employees Worked With
Blake Resnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Rizzotti
Jul 13, 2020 -

Schaumburg Toyota responded

Thank you for being our long time loyal customer, Robert! We will continue to do our best in assisting with your auto needs. Thanks for the 5 stars, we appreciate your support!

July 05, 2020

Always have a good experience with the service person. Work on my car is always done right and in a timely manner. Very happy with the service. More

by Sharonit
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for your support!

July 05, 2020

Very professional What can I say, they took my 4runner in before the time of my appointment which is something that doesn't happen much these days in any line of busine More

by Det653
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Schaumburg Toyota responded

Thanks for sharing your experience! We appreciate your support!

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