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Scott Kia Of Springfield

Springfield, PA

Overview
Reviews
4.7
1,311 Reviews
Call Dealership (610) 544-0100
View Awards

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,311 reviews

May 18, 2023

Most unprofessional experience I have ever had . Absolutely will not recommend and I will be filing a complaint with corporate. More

by Smasher123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evone Fisher
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Jun 29, 2023 -

Scott Kia Of Springfield responded

I'm grateful for this negative review because it brought your dissatisfaction to our attention. We're disappointed this is your impression since it is the furthest from our goal to earn your confidence in our service team at Scott Kia.

Helpful
May 17, 2023

I.love Scott Kia! Been dealing with them for over 6 yrs. Always will! #1 More

by Feetsie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hrehocik, Kristen Rose, Tiffany Hall
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May 17, 2023 -

Scott Kia Of Springfield responded

And we love seeing YOU!! Thanks for your continued confidence in our team. We appreciate that you choose us, and we value your full stack of stars. What a recommendation. Just super!

Helpful
May 16, 2023

Friendly staff, excellent customer service. The showroom was very clean. Delco Dave and Carolyn (Carebear) were excellent! More

by Kmickdelange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McGrath, Carolyn Campbell, David Gaudino
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May 17, 2023 -

Scott Kia Of Springfield responded

Thoughtful customer care is everything. And this team gives our best to our customers and each other at Scott Kia. The pleasure is ours. Thanks for choosing us!

Helpful
May 15, 2023

Jeff was awesome! He was very knowledgeable and personable and considered what was best for me when leasing a new car - can’t wait to work with him again when I bring More

by adelrossi13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Jeff Belack
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May 17, 2023 -

Scott Kia Of Springfield responded

Wonderful! We appreciate you for sharing your 5-star feedback. Jeff certainly appreciates your compliments— and he'll be honored to also take care of you mom. Enjoy your new ride, wishing many exciting miles ahead!

Helpful
May 12, 2023

Jeff is extremely helpful, professional, and fun to talk with. My test drive, trade-in and purchase experience at Scott Kia were smooth and worry-free. More

by ythu0719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Belack
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May 17, 2023 -

Scott Kia Of Springfield responded

Jeff is amazing, we 100% agree. It's great to hear he showed you the thoughtful and professional customer focus that makes us different from other dealers. Thanks for the stack of stars!

Helpful
May 12, 2023

Sales team was extremely helpful and worked with me to find a deal that was good for both parties. More

by mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Chris Glakas, David Gaudino
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May 17, 2023 -

Scott Kia Of Springfield responded

Mike, thanks for the opportunity to earn your shining stack of stars. We appreciate the recommendation.

Helpful
May 11, 2023

Vinny was fantastic! Great communication and always kept me up to date with the ordering of my car. More

by kkern112
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vinny Ingargiola
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May 17, 2023 -

Scott Kia Of Springfield responded

Glad to hear it! We're grateful for your 5-star feedback. Thoughtful and professional— that's our goal, and Vinny delivered.

Helpful
May 11, 2023

Everyone is very friendly and helpful. The shuttle is a really great perk. Thank you! More

by nhojelyob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve LaMonaca, Antonio Palmer
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May 11, 2023 -

nhojelyob responded

Everyone Is Very Friendly And Helpful.The shuttle is a a really great perk. Thank you!

Helpful
May 11, 2023

It is clean, has refreshments including coffee and the staff is pleasant.My service representative Matt was very accommodating. More

by sndrterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hanshaw
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May 11, 2023 -

Scott Kia Of Springfield responded

Thanks! 5-star service is in the details that matter to you, like comfortable guest lounge areas and a welcoming, pleasant staff. We're grateful to have earned your recommendation.

Helpful
May 10, 2023

Vinny was absolutely amazing. I was able to get the car I want either the monthly payments that fit my budget. More

by Christina
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vinny Ingargiola
Report | Print
May 10, 2023 -

Scott Kia Of Springfield responded

That's great to hear, Christina. And thanks for sharing your experience with others. Vinny is top-notch at delivering personal attention to our customers. We appreciate that he earned all five of your stars. Thank you! And congrats on the car!

Helpful
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