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Scott Will Toyota
Sumter, SC
73 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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73 Reviews of Scott Will Toyota
September 28, 2023
Went in for an oil change and inspection that I had an appointment for. 3 hours later they finally tell me that it’s ready. Get down the road and my low washer fluid light comes on. They signed off on the appointment for. 3 hours later they finally tell me that it’s ready. Get down the road and my low washer fluid light comes on. They signed off on the bill that they checked all fluids but in fact did not. I’m wondering now if they even changed the oil or rotated the tires. Pure Slackness! Never again! More
by DT
Employees Worked With
No name given
Helpful September 08, 2023
Brought in for routine service, requested tire rotation, not performed. Low tire pressure light was on, didn't check tire pressure, how difficult can this be? Very disappointed overall. There are many othe not performed. Low tire pressure light was on, didn't check tire pressure, how difficult can this be? Very disappointed overall. There are many other options here in town and the next service won't be here for sure. More
by Jake
Employees Worked With
K. Baker
August 04, 2023
The process was smooth. .Even I am leaving two hours from the dealer, the communication was clear and effective. Thanks to Rodney! .Even I am leaving two hours from the dealer, the communication was clear and effective. Thanks to Rodney! More
by Mflores328
Employees Worked With
Rodney Ragin
May 18, 2023
Horrible! Loan was disapproved Equifax did not check with Wells Fargo. Made a $8k payment. Scott Will placed a lock with DMV. Telephone with finance and genera Loan was disapproved Equifax did not check with Wells Fargo. Made a $8k payment. Scott Will placed a lock with DMV. Telephone with finance and general manager went without return calls. More
by johnwolf416
Employees Worked With
Horace Parker, Jimmy Carter, Terry Georgia
March 21, 2023
Bought a 2011 cruse and paid almost 7000, I was assured, all problems have been fixed two days later ran hot, and all engine lights came on refused to do anything for us. Now I will get consumer affair in a all problems have been fixed two days later ran hot, and all engine lights came on refused to do anything for us. Now I will get consumer affair in a lawyer involved. Worst dealership I ever dealt with. I even bought a new 23 Toyota two days later, but before the lights on the cruise came on and still had a hard time doing trade-ins. Worst dealership in the world. Service department is also terrible. More
by Peggyturner123
Employees Worked With
Rodney and the manager
March 06, 2023
Super friendly and great about selling you a vehicle. Service, not so much. I would never buy another vehicle from them. I bought a brand new 2022 camry 6 months ago. The tire had a default. The woman at Service, not so much. I would never buy another vehicle from them. I bought a brand new 2022 camry 6 months ago. The tire had a default. The woman at the service desk said my dealer addendum (about $2000) on the tires ran out at 10,000 miles. I then talked to the sales manager. He said my dealer addendum on the tires ran out at 12,000 miles. When I mentioned the discrepancy between the two of them, he said, “Oh, she was probably right.” Either way, they were going to make sure they did not replace my tire or give me a discount on the tire which they wanted $259 for. More
by Lchavis28
Employees Worked With
Sales manager
October 24, 2022
Took car in for 60,000 miles maintenance. After receiving my car back I notice that my steering was off. Took car back 3 times. On the 3 return visit I was told I needed an alignment. St After receiving my car back I notice that my steering was off. Took car back 3 times. On the 3 return visit I was told I needed an alignment. Steering was fine and I had no alignment problems until I took my car there in for my maintenance service. More
by Sandra
Employees Worked With
Can't remember the first guys name. Tristan was the second service rep.
