Sea Coast Chevrolet

This dealership is still using sales tactics from the 80’s, a total waste of time. I put a deposit down on a truck in good faith. When I got a better deal at another dealership it took me three phone cal 80’s, a total waste of time. I put a deposit down on a truck in good faith. When I got a better deal at another dealership it took me three phone calls and two weeks later to get my deposit refunded. More

SeaCoast has amazing customer service. The place is upbeat efficient and organized- a pleasure. Dillon Turner sales rep is extremely knowledgable helpful and eager to please He gives hone The place is upbeat efficient and organized- a pleasure. Dillon Turner sales rep is extremely knowledgable helpful and eager to please He gives honest advise and is loyal to his customers. I and my sons have leased or bought at Seacoast. We wouldn't use any other dealership. More

I have renewed my second lease when Mr. Anthony used to be the sales associate. Two days ago we received a ticket from freehold police because the registrations was not renewed. What I understood the deale be the sales associate. Two days ago we received a ticket from freehold police because the registrations was not renewed. What I understood the dealership is responsible for any dmv paperwork during the length of the lease contract. This new manager Brian was very unhelpful and he told that they were not responsible for the dmv. I spoke with the receptionist she was helpful by giving me the number of the lease company. This Brian try to get us to pay $101.00 for the renewal. Since Anthony and the previous manager Mr. Drew left I will not recommend anyone to do any business with this dealership . I’d get to pay the renewal we will not leasing anymore from this dealership. More

Been buying cars and trucks here since my first car at 16, and my father has bought 30+ vehicles from this dealership over his 50+ years of car ownership and I will never return. Recently came here to pic 16, and my father has bought 30+ vehicles from this dealership over his 50+ years of car ownership and I will never return. Recently came here to pick up two parts they carried in stock to do some work to my truck. Ended up having a major issue and not being able to get the rear hubs off of my dual rear wheel pick up truck so I came here to return the TWO parts and I’m being charged a 35% “handling fee” when they had to do 30 seconds worth of work to go get these parts off the shelf. F YOU SEACOAST. You’ve lost another 50 years of Frampton’s buying vehicles from you. SCREW YOU! I hope the 40 bucks you’re going to make on me returning two brand new sealed items was worth losing every sale the rest of my life that will never go to your dealership again. Absolutely despicable. Oh and they don’t even refund your credit card there, they take your name and address and allegedly will mail me a check sometime when they get to it. Worst parts experience I’ve ever had. More

I recently traded in my old car for a new Chevy Equinox and my experience at Seacoast Chevrolet was wonderful! After a very bad experience at another dealership selling a different brand of car, I was ver and my experience at Seacoast Chevrolet was wonderful! After a very bad experience at another dealership selling a different brand of car, I was very reluctant to go to any other dealership. After reading the previous great reviews about Seacoast Chevy, I decided to take a chance and visit the dealership. From my initial interaction with Fred, the individual who ended up selling me my car, I knew I was in the right place! Fred was very respectful of my budget and worked with me to ensure I could get the car for the best price possible all the while answering any questions I had with great patience. As Fred worked with me, the General Manager, Brian Broomell worked to get the best deal on the car I was trading in. Together, they made the whole sale possible! Walter, the Finance Manager, was incredibly thorough and walked me through the final stages of the buying process. He, like Fred, was respectful of my budget and worked with me. The receptionist was also kind in helping get bags to move my belongings from my old car to my new one. Overall, I cannot say enough about how positive my experience was. After having been a loyal customer to another brand, I now will consider Seacoast Chevy my place to go! More

A great experience with a great salesman.Pat Catena was A great experience with a great salesman. Pat Catena was organized and made the entire transaction smooth and painless, he explained all the function A great experience with a great salesman. Pat Catena was organized and made the entire transaction smooth and painless, he explained all the functions in the vehicle and answered all of our questions. Dealing with Pat was like dealing with your favorite Uncle Ralph Gallina Piscataway,NJ More

I am very dissatisfied with the service department at SeaCoast. The service advisor left for the day without even letting me know that my car would not be ready till the next day. I only found out by c SeaCoast. The service advisor left for the day without even letting me know that my car would not be ready till the next day. I only found out by calling at around 4:45. Who does that? Then I get a call at 8 am the next day that now the car is ready. Really? I wonder what was done on my car after 5pm (techs gone) and before 8am that kept my car in the shop overnight? After expressing my dissatisfaction to the assistant manager, I get no understanding of the inconvenience caused to be without a car and no apology from the service advisor when I picked it up. It seems to me that SeaCoast Chevy doesn't care about customer satisfaction or the customer experience. More

Relecting on my sales experience with my beautiful convertible camaro, Rob was personable and helpful. Even Finance, was Honest. The entire sale was easy and pleasant. I recommend them. convertible camaro, Rob was personable and helpful. Even Finance, was Honest. The entire sale was easy and pleasant. I recommend them. More

Horrid Customer Service In short our expertise at SeaCoast Chevrolet a DiFeo family owned dealership was horrible. General Sales Manager Drew Anzalone was firm in being disco In short our expertise at SeaCoast Chevrolet a DiFeo family owned dealership was horrible. General Sales Manager Drew Anzalone was firm in being discourteous, unyielding, rude and unapologetic toward us regarding our issues; going as far as to tell us “we just want to be done” and that “it would have been better to sell the car to someone else.” All the while accusing us of not being able to be happy, he never once thought to ask us what would make us happy. The rest of the staff there have been nothing but curious and some even seem to share our issue with Mr. Anzalone. As of this review and several e-mails to management we are still waiting for someone to ask us how we can feel happy. A couple of months ago my girlfriend and I went about looking to replace my 2010 Camaro with a newer version that was convertible. We did our research and looked at several different Certified Pre-Owned Camaros in the area and ultimately made our final choice at SeaCoast Chevrolet. The car had some minor body issues with childish pin stripping and amateur applied alterations. They agreed to remove them and we were issued a “we owe” slip for the missing key and key fob. Two days after picking up our CPO Camaro we took a road trip to Daytona Beach, FL. We noticed things like the floor mats were missing, a small interior door trim piece was missing and the body was all scuffed up everywhere the pins tipping was. We notified the dealer and they agreed to replace the missing floor mats and resolve the other issues. We waited approximately two weeks for the keys to show up and another week or so for the mats to show up; at that time we went to the dealer in order to pick it all up and show the scratches. We were handed two actual keys without fob and floor mats from an Amazon box. We were told that they were only required to give us two keys and one fob and that was final. We complained to GM and have gone back and forth with issues. The “we owe” paperwork that would clear up the key fob issue has gone missing; which is in line with the CPO worksheet not being completely filled out, although they have an RO that shows some of the issues repaired other issues still remain. There are many more conversations and emails and problems but in the interest of keeping this short; I’ll say that beware of CPO vehicles they are not all the same and some dealers seem to spend more time on them in our experience than this one. On a side note I've been a Chevrolet and General Motors customer for most of my driving life. I've owned several Camaros, a Cobalt, Caddilacs, a Saturn and more. I've personally flown the GM banner and supported the brand in good times and bad. This experience has obviously impacted my allegiance to the brand. While the dealership may not be GM they are an arm of the company and represent it to the people. While Drew several times told us he would rather not have sold us this car -or taken ours in trade even though it is currently for sale at the dealership- he did; and all we want is to be happy with our CPO Chevrolet. More

Sales and Service Dept need an education I leased a 2015 Chevy Cruz back in December 2014. I just turned in a 2011 Cruz and was happy with it. The current model is a diesel and thats where th I leased a 2015 Chevy Cruz back in December 2014. I just turned in a 2011 Cruz and was happy with it. The current model is a diesel and thats where the problem begins. First of all, the salesman didn't ask me if I ever owned a diesel before. I would have said no and hopefully he would have explained the differences. As it was, I did ask the difference and he said outside of the fuel, there is no difference. Well there is. It starts with diesel needs an additive called diesel exhaust liquid which needs to be added. No one there could explain how, when to add this liquid. Sales and service guessed but told me to read the owners manual. What a well trained staff they have! In the last 30 days the check engine light has come on twice. First time to update something and second time a sensory device (or something). They called me to tell me that they needed an OK from GM to perform this work and it would take several days. I asked for a loaner and was told you need to reserve them ahead of time. WOW! ahead of knowing I have a problem?????? Mind you the car has only 7000 miles on it. Recently, the 3rd visit was due to an idiot light coming on indicating my % of that liquid was low? I wnet to the service dept and was told depending on how you drive you need to monitor this % of liquid. How idiotic is this? I was told you can add this liquid yourself so I purchased a 5 gallon jug for $50.00. The parts dept guy said to me oh you own a diesel pickup? I said NOOOOOOOO a cruz. He said well why are you buying this? I asked the service guy (after purchase) How and where do I add this liquid? He said, "READ THE OWNERS MANUAL!" Can you imagine that. No one could explain how to add, when to add.....What kind of nonsense is this? I spoke to the GM but it turned out he was the General Sales Manager and he indicated they didn't have a GM at this dealership. To sum it up, DON"T BUT or LEASE A DIESEL CAR! especially from a place that can't explain it. In closing, Peter needs to learn some manners. More