Reason for Visit: Sales
I recommend this dealer: No
My Review of Seaview Chevrolet Pontiac GMC:
We were in the market for a certain car that we found on thier website. We called them to ask them for the price. We were quoted a price and told that the car was not there and would be there by 5:00 the next day if we wanted to see it. We agreed and made the appointment to go see it. When we arrived, the salesperson was not working and the car was not there. Then they wanted us to do all the purchasing paperwork before they brought the car to their dealership. We said "no" so they said that they'd still bring it in at 3:00 the next day. Again, the next day, It wasn't there. We decided to forget about that car and found another similar car that we liked. We started the paperwork, which included a trade-in and were told that it would have to go to the financing manager and that we could go home and they'd cal us as they were behind. We were told that the financing manager was responsible for deciding the trade-in value.
At 10:00 that night, they finally called us back to tell us that they were waiting for an answer from the bank. We said "how did you send it to the bank if you don't know how much you are asking to finance?" They had yet to tell us the trade-in value of our vehicle, but they sent the paperwork to the bank?? We asked for them to tell us what numbers they sent to the bank, but they kept saying that it was someone else's department and they'd call us back. Finally, they just stopped calling.
The banks apparently all turned us down due to the "terms of the loan" We really have no idea how much they were asking the bank to loan to us.
We will never go back to that dealership.
Lisa
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