Secor Subaru

Service to our Outback was fine and vehicle was ready earlier than their original estimate. We had received a $50 gift card a week or so before the maintenance. We forgot to use it and discovered it earlier than their original estimate. We had received a $50 gift card a week or so before the maintenance. We forgot to use it and discovered it at home the next day (a Friday). The following Monday I went to the dealer and asked for the gift card to be applied to our bill and give us credit on the credit card we used for payment. They declined saying it had to be used at the time of service. VERY DISAPPOINTED!! The gift card expires this June. I don’t foresee us bringing our Outback in for service for six months or more. I guess we should just throw the gift card away. Thanks a lot. Glenn Carlson 860-460-5786 More

On time, knowledgeable, didn't push services not required at this time Friendly, customer service waiting area clean, with wi-fi, and coffee at this time Friendly, customer service waiting area clean, with wi-fi, and coffee More

Great service. Always upfront with prices. Loaner car option is great. Tell your friends. Great Always upfront with prices. Loaner car option is great. Tell your friends. Great More

From the Sales staff and Manager, to the Parts & Service staff...my experience at Secor Subaru has been an excellent experience! staff...my experience at Secor Subaru has been an excellent experience! More

I requested a copy of my vehicle’s inspection by the dealership and have been ignored. I’m not happy about that, especially for something so simple. Plus I was told that the infotainment system screen w dealership and have been ignored. I’m not happy about that, especially for something so simple. Plus I was told that the infotainment system screen was replaced but the car’s system is not responsive. The screen freezes up was too much that I nit convinced that it was replaced properly. More

Clean super efficient pleasant and a sense of humor! Experienced and very knowledgeable salesman Dan Mirles. Everything went smoothly. Thank you Experienced and very knowledgeable salesman Dan Mirles. Everything went smoothly. Thank you More

Service representative was rude when I was explaining an issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience wh issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience when explaining an issue with a vehicle. Also said I was only booked for an oil change not diagnostic. Like it was a hassle. My husband came in week before and also had a bad experience. He was told they could not get a part for his car so he ordered the part himself and brought it in and then they didn't end up using the part. The issue could have been fixed when he originally brought the car in for maintenance. Loose confidence in service department. More

Been waiting almost two weeks for a $3500 check no seems to know where it is to know where it is More

I love Secor Subaru. This is my third Subaru Forester, second from Secor. There is a big difference between dealerships. Secor is top notch all the way around. Sales, fin This is my third Subaru Forester, second from Secor. There is a big difference between dealerships. Secor is top notch all the way around. Sales, finance and maintenance shop are all a pleasure to do business with. Dave Pricone is a very sweet knowledgeable salesman that makes the process stressful free. More

Easy to work with. Good selection of cars. Got me just what I needed Promp delivery. Good selection of cars. Got me just what I needed Promp delivery. More