Sewell Infiniti

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Sewell Infiniti:
When talking about Sewell Infiniti, there's a large disparity between their Service Department and their Sales Department.<br><br>I'm an Infiniti owner, but I did not purchase my car through this dealership. When my car needs servicing their department is completely professional, courteous, and attentive. I can't say the same about the Sales Department.<br><br>On a few occasions I've gone to the dealership to investigate the cars and judging by their attitude there's enough people in Dallas willing to bend over and take any offer they dish out. It seems to me that Sewell Infiniti is becoming elitist and it's going to their heads. Shame on them. Thank goodness for Auto Spies! This is a dealer to steer clear of.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Sewell Infiniti:
I have used Sewell Infiniti for several years and have had an INCREDIBLE experience in their service deparment. <br><br>They are located on Lemmon Avenue now in Dallas, they moved from ther LBJ location last year, so this review is for that location.<br><br>I schedule an appointment with my service advisor and he is always there and prompt, I tell him what's wrong, he gets me in a loan car (99% of the time it's another Infiniti) and I'm on my way. They call me when my car is ready for pick up. I go in, pay, drop off the loan car, get in my car and I'm on my way. <br><br>I never spend more than 10 minutes dropping off/picking up my car. It's an EXCELLENT place with EXCELLENT service. <br><br>I HIGHLY recommend it!

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