Reason for Visit: Service
I recommend this dealer: No
My Review of Shadyside Honda:
I had brought my 2005 Accord to Shadyside Honda in March 2007 to repair an ongoing clutch problem. They actually had the nerve to refuse to repair the problem and denied that this problem ever occurred. I had an invoice that acknowledged that they identified the identical problem 6 months previously, but that was irrelevant to them.
There was an earlier occasion where I brought the Accord in for an oil change, and I asked them to tighten the handbrake. The existing state of the handbrake was not enough to keep the car in place on some of the steep Pittsburgh streets. Their reply was “Just have it adjusted when you have the brake pads replaced”. This was when the car only had 10,000 miles.
From my experiences it is apparent that when it comes to warranty work, Shadyside Honda will do it inadequately if they do it at all.
So if you want warranty work completed, don’t bother bringing it in. You can get just as much accomplished by leaving your car in your driveway and you’ll save a substantial amount of time.
If you go, be prepared to hear a bunch of nonsense about service history.
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