Shadyside Honda

Called looking for a Ridgeline. They could not have been more disinterested or less helpful. . They could not have been more disinterested or less helpful. . More

I bought a used Odyssey van there. I paid $1800 for a four year warranty. The van is nice but a couple months later the rains came. The security alarm goes off in the middle of the night and sometimes th four year warranty. The van is nice but a couple months later the rains came. The security alarm goes off in the middle of the night and sometimes the sliding door window goes down by itself while it’s raining. I checked YouTube and could see that these vans have had these problems for ten years. I took the van back to Shadyside Honda and was informed that their $85 an hour mechanics had 3 hour into it and didn’t know what the problem was.(10 year problem) They wanted to replace a couple parts, costing $1000 and if that didn’t work they were going to try more parts. Of course nothing was covered under the warranty. I went and got the van back after them having it fo 2 and a half months ( shut down) I have to disconnect the battery every night. I also went for my scheduled oil and maintenance change. Right after I got van back the oil was half qt low and the tranny was almost 2 qts low. I asked didn’t they check the tranny fluid. He said they weren’t allowed to put tranny fluid in vehicle. I guess I go to the dentist for that. More

The service is always outstanding. Professional, prompt. I just got my car serviced for state inspection. As always, another excellent service: professional, prompt, and courteous. The waiting area is comfor I just got my car serviced for state inspection. As always, another excellent service: professional, prompt, and courteous. The waiting area is comfortable and big. Also have a big TV. Thank you! More

Marcus Williams was awesome! I went to Rohrich Honda looking for a lease on a new Honda Civic. Marcus Williams was my salesman. We discussed the budget I was trying to stay within I went to Rohrich Honda looking for a lease on a new Honda Civic. Marcus Williams was my salesman. We discussed the budget I was trying to stay within and what features I needed on my car. He was super helpful in working the price down with his manager to get me the best deal. He was very knowledgeable about the cars and showed me a ton of features I would have otherwise overlooked. On the day I went to sign the papers, they had my brand new Honda Civic sitting in the front carport area with a giant red bow on it!! That put a smile on my face and made the whole trip a fun experience. I would 100% recommendation Marcus to anyone wanting a hassle free car purchasing experience. The guy who I filled out paperwork with (don’t remember his name) was not too personable, but my overall car buying experience was awesome so I won’t even remember the 5 minutes spent signing papers. More

I Will Never Go Back! I recently purchased a 2017 CRV from salesman, Nathan Hout. Although, I love my Honda, I have been very disappointed with his follow through. The few I recently purchased a 2017 CRV from salesman, Nathan Hout. Although, I love my Honda, I have been very disappointed with his follow through. The few times I have spoken with him, I am made to feel that I am inconveniencing him. I also was disappointed with their finance person, Brett who I made an appointment directly with to purchase an extended warranty, and when I arrived I learned it was his day off! The service department is archaic, very difficult to access, and their service hours are very limited to customers who work in the city and need to schedule short routine maintenance appointments in the late afternoon. Even though I made my service needs clear to Mr Hout when I made my purchase, and was assured I'd be accommodated! I may be "old School" but when you spend over $30k for a vehicle it would be nice to be treated as though your business was appreciated, that you aren't an inconvenience, and with some degree of respect! More

Great customer service I had a great experience when I purchased my car from Rohrich Honda. My sales rep Marcus Williams was very helpful and attentive. Very good customer s I had a great experience when I purchased my car from Rohrich Honda. My sales rep Marcus Williams was very helpful and attentive. Very good customer service. More

Awesome Experience This is the 2nd time I've bought a vehicle with Ed Collins and Rohrich Honda. The transition couldn't have been more smooth. I test drove the Honda Pi This is the 2nd time I've bought a vehicle with Ed Collins and Rohrich Honda. The transition couldn't have been more smooth. I test drove the Honda Pilot and about 3 hours later the Pilot was mine. I'd definitely do business there again. More

Nightmare Purchased my 2012 Honda Accord here. Engine light came on and car would putter w/o power...nearly got myself killed twice. Engine light was on. Too Purchased my 2012 Honda Accord here. Engine light came on and car would putter w/o power...nearly got myself killed twice. Engine light was on. Took the car in 3x's. First time was told catalytic converter. Happened again. Had it towed in and was told "bad gas" and I had to pay over 500$ to have the gas drained, and when I asked to see a sample of the gas the response from the service man was "I'm sorry mam I can't find it." The third time came around and the car unfortunately had to be towed again due to the car starting to sputter. After the reviewing from the dealership they claimed that the car had "no" problems. And guess what.. The same problem came about again! I finally decided I would go elsewhere with my problem and that is what I did, Honda north of butler helped me out a great deal and now I am satisfied with my car. I will never purchase a vehicle, nor take my vehicle to them for service as I feel they are a bunch of amateurs who are incapable of performing the simplest tasks. One person in specific is "Eric" this man was very rude to me and failed to give me straight forward answers regarding my troubles. As for the rest of the workers I feel as if they are all incompetent More

over$29.95 coupon Got honda coupons from corporate honda for oil change in monroeville. Work two blocks from shadyside honda....would not honor the coupons. Love my h Got honda coupons from corporate honda for oil change in monroeville. Work two blocks from shadyside honda....would not honor the coupons. Love my honda, in market for car for wife in january. So short sighted. Lost my service business and possibly new car business over $29.95. More

No Problems Buying New 2015 CRV LX Model We purchased 6 new Hondas since 1992, all from this address, the first 3 from McKean Honda and the last 3 from Shadyside (Rohrich) Honda. Jim Serafini We purchased 6 new Hondas since 1992, all from this address, the first 3 from McKean Honda and the last 3 from Shadyside (Rohrich) Honda. Jim Serafini was our salesman for 3 of them, and he was incredibly laid back, very knowledgable, easy to work with, and always came to a deal we felt was fair. Jim has retired, but I feel that Marcus Williams has taken his place. Stopped by 3 weeks before purchase, introduced to Marcus, got basic info on low end CRVs, and indicated I would return sometime in May when my daughter could pick out her college graduation gift. Total time less than 10 minutes. In 3 weeks, Marcus called just once to see if we were still interested, rather than multiple times trying to close the deal. Returned the next day and in 90 minutes, test drove a CRV LX, looked at the other ones that were on the lot (3) and went inside to check the colors of the remaining 4 which were at the offsite lot and still needed a final washing and waxing. Rather than waiting for the desired silver one to be cleaned, and since I had forgotten my wallet anyway, we filled out some initial paperwork and left for dinner at home ~7miles. Marcus called 75 minutes later to confirm all was ready so we returned, thoroughly checked over the car, and went in to finalize the paperwork. Wrote a check and we were on our way within the hour. The negotiated price was fine and there was no pressure to add on any "extras". Perhaps this purchase went so well because it was a cash deal on an LX base model with no extras or because we have been such loyal repeat customers, but the entire interaction took less than 3 hours including all three visits and was actually enjoyable. I recommend this dealership for new car purchases and plan to buy there again. More