
Shaker's Family Ford
Watertown, CT

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1,761 Reviews of Shaker's Family Ford
Good job I've just bough a car at Dodge ram 2011, Jonathon Irizarry was exceptional in his knowledge and answering any questions I had. They did a great job I've just bough a car at Dodge ram 2011, Jonathon Irizarry was exceptional in his knowledge and answering any questions I had. They did a great job. I recommend there work... Thankyou . More
A pleasant buying experience Sal Catalano was very interested in my daily driving patterns and tailored my test drive to encompass all the aspects of my 55 mile commute. I never f Sal Catalano was very interested in my daily driving patterns and tailored my test drive to encompass all the aspects of my 55 mile commute. I never felt rushed or pressured as I have experienced in the past at other dealers. I would definitely go back for my next car even though Shaker's is over an hour from my home. More
no nonsense, stress or pressure Bought a used explorer from James Cianciolo. Great experience. Very happy with my purchase. Got me a better Apr than expected. Highly recommend. I'll Bought a used explorer from James Cianciolo. Great experience. Very happy with my purchase. Got me a better Apr than expected. Highly recommend. I'll be back More
Not your average car dealership! My husband and I went to several car dealers before coming to Shaker Family Ford. We had two vehicles coming off lease shortly and were looking to lo My husband and I went to several car dealers before coming to Shaker Family Ford. We had two vehicles coming off lease shortly and were looking to lower our car payments. Sal Catalano greeted us and truly listened to our wants/needs and assured us he would not let us down. He went above and beyond and delivered stellar customer service, as well as vehicles that met our needs, all in a pleasant, relaxed environment. We also worked with both Cindy Bugbee and Manny Pinho who were excellant. Everyone we dealt with were great to work with and all had a hand in delivering an excellent car buying experience. We highly recommend this dealership! More
Family, Family, Family The reason it's called Shaker Family (Family Ford) is because they make you feel like you are a part of their family. James Cianciolo and Cindy Bugbe The reason it's called Shaker Family (Family Ford) is because they make you feel like you are a part of their family. James Cianciolo and Cindy Bugbee made buying my 2010 Ford an excellent experience. Remember, family always comes first! More
More than I expected The minute I met Jim Reed I liked him. I am very leery of salesmen as a rule, but felt completely at ease with Jim. The thing that impressed me the mo The minute I met Jim Reed I liked him. I am very leery of salesmen as a rule, but felt completely at ease with Jim. The thing that impressed me the most was that he was not one bit pushy. He also got me a very good deal. I would say that Jim was by far the nicest salesman I have ever dealt with. Everyone that works there is nice. More
Amazing place to buy a car A very nice and friendly place to buy a car. I found the car that I wanted and Sal Catalano made everything a wonderful experience. I am very satisfie A very nice and friendly place to buy a car. I found the car that I wanted and Sal Catalano made everything a wonderful experience. I am very satisfied with the service and will recomend my family and friends. More
Stacy's review I was very pleased with the quality of service I received when purchasing my car through Cathy Reed at Shaker Ford. Her and Cindy worked hard to make I was very pleased with the quality of service I received when purchasing my car through Cathy Reed at Shaker Ford. Her and Cindy worked hard to make sure I got exactly what I was looking for in a vehicle for the price I had hoped for. More
The service was Outstanding!! From the minute I stepped into the dealership to "look" for a new car, I was treated as if I were their favorite customer. I specifically asked for J From the minute I stepped into the dealership to "look" for a new car, I was treated as if I were their favorite customer. I specifically asked for Jim Reed - who was with another customer at the time. In Jim's absence, Corey Shaker offered to take me for a ride in a beautiful Fusion and we went to their lot where I was able to look at the different colors. When we returned to the dealership I spoke to Jim and we made plans for me to tale a ride and get a feel for the Fusion. I ended up purchasing a 2015 Fusion that I absolutely love!! From the start it was a wonderful experience!! More
2015 New Car shopping I bought a car with Ford and via Salvator Cianciolo in February of 2015. I went through the flagship SUV with every competitor but was most impressed I bought a car with Ford and via Salvator Cianciolo in February of 2015. I went through the flagship SUV with every competitor but was most impressed with Ford. The dealership and it's professional staff were reason enough to give Ford a very close look and their vehicle didn't disappoint. If you are condescending a Ford or Lincoln, it's a huge mistake to not visit Shaker Family Ford. If you are considering a competitor make a point to give them a chance. I was blown away by their knowledge and competitive offers. It's en extremely low stress sales environment and really a top notch experience that makes buying a new car the fun and rewarding experience it should be. I couldn't express my satisfaction any more vigorously. More