Shasta Nissan Subaru

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Shasta Nissan Subaru:
I bought a 1999 Subaru Impreza from Shasta Nissan Subaru. On the way home, the check engine light came on. I took the car back immediately. They said, "It's your smog system. The air mass sensor is bad." I said, "It is illegal to sell a car in California with an inoperable smog system." They said, "It's your fault. We won't fix it." It drove home, and left the light on. A few weeks later, the clutch went out. According to my mechanic: "They knew the clutch was bad when they sold you the car." So, it cost me $1,100 to fix a clutch that would have cost them $300 to fix. Now, flash forward to 5-15-08. I am visiting my son in Redding. The car starts stumbling and the check engine light was flashing. I (stupidly) took my car to Shasta Nissan Subaru. Their diagnosis: "It needs a new catalytic converter, new valve cover gaskets, new coil, new spark plugs and new plug wires. Cost-- $1,600!!!". I called them back (they gave the message to my wife) and after some haggling, they said, "Well, you could only replace the coil, plugs and wires for $478.68". I had them replace just the coil, plugs and wires. I took the Subie to my local mechanic today. His verdict: "All you had was one bad spark plug." Cost: $3 for the plug and $85 for the labor, for a total of $88. The car did NOT need four new plugs, did NOT need a new coil, did NOT need four new plug wires. Conclusion: Never Never Never give any business to Shasta Nissan Subaru!

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Shasta Nissan Subaru:
I bought a 1999 Subaru Impreza from Shasta Nissan Subaru. On the way home, the check engine light came on. I took the car back immediately. They said, "It's your smog system. The air mass sensor is bad." I said, "It is illegal to sell a car in California with an inoperable smog system." They said, "It's your fault. We won't fix it." I drove home, and left the light on. A few weeks later, the clutch went out. According to my mechanic: "They knew the clutch was bad when they sold you the car." So, it cost me $1,100 to fix a clutch that would have cost them $300 to fix. Now, flash forward to 5-15-08. I am visiting my son in Redding. The car starts stumbling and the check engine light was flashing. I (stupidly) took my car to Shasta Nissan Subaru. Their diagnosis: "It needs a new catalytic converter, new valve cover gaskets, new coil, new spark plugs and new plug wires. Cost-- $1,600!!!". I called them back (they gave the message to my wife) and after some haggling, they said, "Well, you could only replace the coil, plugs and wires for $478.68". I had them replace just the coil, plugs and wires. I took the Subie to my local mechanic today. His verdict: "All you had was one bad spark plug." Cost: $3 for the plug and $85 for the labor, for a total of $88. The car did NOT need four new plugs, did NOT need a new coil, did NOT need four new plug wires. Conclusion: Never Never Never give any business to Shasta Nissan Subaru!

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Shasta Nissan Subaru:
I bought a 1999 Subaru Impreza from Shasta Nissan Subaru. On the way home, the check engine light came on. I took the car back immediately. They said, "It's your smog system. The air mass sensor is bad." I said, "It is illegal to sell a car in California with an inoperable smog system." They said, "It's your fault. We won't fix it." I drove home, and left the light on. A few weeks later, the clutch went out. According to my mechanic: "They knew the clutch was bad when they sold you the car." So, it cost me $1,100 to fix a clutch that would have cost them $300 to fix. Now, flash forward to 5-15-08. I am visiting my son in Redding. The car starts stumbling and the check engine light was flashing. I (stupidly) took my car to Shasta Nissan Subaru. Their diagnosis: "It needs a new catalytic converter, new valve cover gaskets, new coil, new spark plugs and new plug wires. Cost-- $1,600!!!". I called them back (they gave the message to my wife) and after some haggling, they said, "Well, you could only replace the coil, plugs and wires for $478.68". I had them replace just the coil, plugs and wires. I took the Subie to my local mechanic today. His verdict: "All you had was one bad spark plug." Cost: $3 for the plug and $85 for the labor, for a total of $88. The car did NOT need four new plugs, did NOT need a new coil, did NOT need four new plug wires. Conclusion: Never Never Never give any business to Shasta Nissan Subaru!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Shasta Nissan Subaru:
Went in there looking for a used car. Found one that I liked and was led on by the salesman that I could get the vehicle in my budget. After test driving the vehicle and having it checked out by a mechanic, we sat down to work the numbers. After going back and forth about the price, it became obvious that the salesman was not being truthful initially about the price. Much of my time was wasted, (2-3hrs) and upon leaving the dealership, him along with another younger man was very rude. Personally, I do not suggest this dealership. There are plenty more dealerships out there that will treat you better.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Shasta Nissan Subaru:
I bought a 1999 Subaru Impreza from Shasta Nissan Subaru. On the way home, the check engine light came on. I took the car back immediately. The said, "It's your smog system. The air mass sensor is bad." I said, "It is illegal to sell a car in California with an inoperable smog system." The said, "It's your fault. We won't fix it." It drove home, and left the light on. A few weeks later, the clutch went out. According to my mechanic: "They knew the clutch was bad when they sold you the car." So, it cost me $1,100 to fix a clutch that would have cost them $300 to fix. Now, flash forward to 5-15-08. I am visiting my son in Redding. The car starts stumbling and the check engine light was flashing. I (stupidly) took my car to Shasta Nissan Subaru. Their diagnosis: "It needs a new catalytic converter, new valve cover gaskets, new coil, new spark plugs and new plug wires. Cost-- $1,600!!!". I called them back (they gave the message to my wife) and after some haggling, they said, "Well, you could only replace the coil, plugs and wires for $478.68". I had them replace just the coil, plugs and wires. I took the Subie to my local mechanic today. His verdict: "All you had was one bad spark plug." Cost: $3 for the plug and $85 for the labor, for a total of $88. The car did NOT need four new plugs, did NOT need a new coil, did NOT need four new plug wires. Conclusion: Never Never Never give any business to Shasta Nissan Subaru!

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