Read Reviews Sheboygan Chrysler Dodge Jeep Ram

Sheboygan Chrysler Dodge Jeep Ram

Sheboygan Chrysler Dodge Jeep Ram

2701 Washington Ave
Sheboygan, Wisconsin 53081


Sales: (800) 459-6020
Service: (920) 459-6025
Parts: (920) 459-6030

Manufacturers: Chrysler, Dodge, Jeep, Ram

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 97 reviews

4.8

4.8 out of 5

100 lifetime reviews

Sheboygan Chrysler Dodge Jeep Ram

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Certified: Sheboygan Chrysler Dodge Jeep Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Sheboygan Chrysler Dodge Jeep Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Sheboygan Chrysler Dodge Jeep Ram

We are a family owned dealership that wants all our customers to be treated as friends and family. We are not just a business, but a community. Amazing deals, more for your trade and best selections(new and used). Stop in and see for yourself!

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:30 AM - 2:30 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 2:30 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Automated Car Wash Instant Financing
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Express Service Television
Free Coffee Valet Parking
Free Drinks Vending Machines
Free Loaner Cars Free car wash with servies; premium softcloth and touchless features all turtle wax products.

micahfri
2/6/2013 8:44:40 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean FawcettSean Fawcett
Shisseng LyShisseng Ly
Leah WiegandLeah Wiegand
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Sheboygan Chrysler Dodge Jeep Ram:

I gave this review for many reasons. First of all the customer service was excellent. Shisseng was very helpful in helping me find the perfect vehicle as well as Sean jumping through hoops to get me a great deal. I felt as if they really wanted to earn and keep my business. Leah did a great job trying to help me finance the vehicle the way I wanted to. All in all I was very pleased with my experience at Sheboygan Chrysler and definitely see myself buying a vehicle at that location again.

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Response From: Sheboygan Chrysler Dodge Jeep Ram
Added: 2/7/2013 2:04:17 PM

Wow, thank you for taking the time to tell us about your great experience at Sheboygan Chrysler with our sales team! Hearing that your expectations were exceeded with each part of the sales process makes us so happy. We do our best to make sure that our team provides customers with a hassle-free experience and makes them feel right at home while they are at our dealership. We look forward to working with you in the future! Also, make sure you check out our Facebook and Twitter pages to see exclusive content for our online fans.

Sincerely,
Randy Swihart-GSM-Randy.Swihart@sheboyganauto.com

Twitter
Linda Preiss
2/4/2013 3:39:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean FawcettSean Fawcett
Timothy HillTimothy Hill
Shisseng LyShisseng Ly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Sheboygan Chrysler Dodge Jeep Ram:

Shisseng Ly was our sales person. He is awesome. I would give him a "5+". This is the third vehicle we have purchased from him.

We also worked with Tim Hill who acquired financing for me. He was very knowledgeable and helpful. The one problem I have there is that he said he would take care of transferring our auto insurance from our 2011 Jeep to our 2013 Jeep. I asked several times if we should just take care of it ourselves and was told that they would take care of it. We purchased this vehicle around the first of November and just found out a few weeks ago that our insurance wasn't transferred and that we didn't have any auto insurance after the first month. When we called Tim to ask about it, he said that AAA Insurance doesn't let the dealers transfer the insurance because of privacy matters. That is understandable, but then he should have contacted us to let us know that we had to handle this so we would have insurance. He needed to follow up on this if he wasn't able to handle it himself.

Also, when I went to pick up the vehicle, I was told by Sean Fawcett that there was a little problem. Whoever took the vehicle into the Service Department to have it detailed, backed it into something and there was a dent in the back bumper. The Body Shop did a great job of fixing the dent and the vehicle looks like new, but nevertheless, my new Jeep already had a mishap before I even got to take it home. Sean coordinated everything well.

Overall, the experience was good and we will continue to purchase vehicles from Sheboygan Chrysler.

Linda and Jeff Preiss

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Response From: Sheboygan Chrysler Dodge Jeep Ram
Added: 2/5/2013 4:36:25 PM

Linda and Jeff, congratulations on your new Jeep! At Sheboygan Chrysler, we strive to ensure that no question or concern goes unanswered. It’s encouraging to know that Tim, Shisseng, and Sean were able to show you dedicated and personalized service. We take great pride in having one of the best staffs around and hearing about your loyalty to our dealership just helps reinforce this. We appreciate your loyal business and hope to see you again in the near future. Also, make sure you are following our Facebook and Twitter pages to hear about exclusive offers for our fans!

Sincerely,
Randy Swihart-General Sales Manager-Randy.Swihart@sheboyganauto.com

Twitter
kroethel
2/3/2013 8:41:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brad NelsonBrad Nelson
Jennifer WeberJennifer Weber
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sheboygan Chrysler Dodge Jeep Ram:

We had purchased our Dodge Grand Caravan in 2004 and returned to purchase our 2012 Suburban. We have had the best experience here. We had to do very little to no negotiating on both our trade in and price of suburban. We felt we received a deal we would not be able to obtain anywhere else and a deal we could not walk away from. We received great customer service and even shared lots of laughs. We will return again. I promise this time I will remember to sign my check and will not spill M&Ms all over Timothy's office. :) Jennifer and Brad we can not thank you enough!!!

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Response From: Sheboygan Chrysler Dodge Jeep Ram
Added: 2/5/2013 4:32:59 PM

Congratulations on your new Suburban! Thank you for taking the time to write about your experience with us and letting us know that you would come back and see us again after your purchase in 2004. At Sheboygan Chrysler, we are determined to deliver detail-oriented, honest, and personalized customer service to all of our customers, every time they stop in. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you once again. We can't wait to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Don't worry about the M&Ms though!

Sincerely,
Randy Swihart-General Sales Manager-Randy.Swihart@sheboyganauto.com

Twitter
DaveLake
2/3/2013 1:53:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shisseng Ly
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sheboygan Chrysler Dodge Jeep Ram:

Wow-just put five stars next to every aspect of this car dealership. Shisseng Ly is fantastic at helping you select the right vehicle. Any problems and a team is quickly at your service.

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Response From: Sheboygan Chrysler Dodge Jeep Ram
Added: 2/5/2013 4:26:49 PM

Thank you for taking the time to write us this stellar review! We are so happy to hear that we made your car purchasing experience easy. We strive to provide fast and friendly service to everyone stops by Sheboygan Chrysler. We are so pleased to hear that you were able to experience this same service. Please come by and see us again if you need help with anything else. We look forward to seeing you again soon!

Sincerely,
Randy Swihart-General Sales Manager-Randy.Swihart@sheboyganauto.com

Twitter
lmctrusty
2/3/2013 9:34:20 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
shisseng Ly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Sheboygan Chrysler Dodge Jeep Ram:

The total experience of purchasing a used vehicle exceeded my expectations. Great customer service, honesty, and they work for the customer. The communication level and decision making process was outstanding. My next purchase will only be at Sheboygan Chevy / Chrysler.

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Response From: Sheboygan Chrysler Dodge Jeep Ram
Added: 2/4/2013 5:39:18 PM

Thank you for writing this fantastic review! It is of the greatest importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. If you have any questions or concerns, do not hesitate to drop by and see us. Visit us on Twitter and Facebook for access to our exclusive specials.

Sincerely,
Randy Swihart-General Sales Manager-Randy.Swihart@sheboyganauto.com

Twitter
chefcyclist
2/3/2013 8:19:54 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shisseng LyShisseng Ly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Sheboygan Chrysler Dodge Jeep Ram:

My wife and I have purchased three vehicles from Sheboygan Chrysler over the last 10 years. Two of them have been from Shisseng. When we had problems with the car, Shisseng was right there to help us. The best thing about Shisseng and this dealership is that they stand by their vehicles. You can’t say enough about a car dealership that wouldn’t sell something they themselves would not buy. In a couple years, when we are ready to trade in my Jeep, we will call on Shisseng.

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Response From: Sheboygan Chrysler Dodge Jeep Ram
Added: 2/4/2013 5:37:14 PM

We cannot thank you enough for allowing us to serve you for the past 10 years. At Sheboygan Chrysler, valuing our customers and continuing to offer outstanding customer service will always be our number one priority. We love hearing success stories and how you have stood by not only our dealership but Shisseng throughout the years. Thank you so much for your years of dedication. We appreciate your continued business and look forward to seeing you again.

Sincerely,
Randy Swihart-General Sales Manager-Randy.Swihart@sheboyganauto.com

Twitter
julieanne crane
2/2/2013 9:35:04 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe CardarelleJoe Cardarelle
Shisseng LyShisseng Ly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sheboygan Chrysler Dodge Jeep Ram:

I was very happy with the service I received from Joe and Shisseng, will recommend anyone to work with them!! I was very happy w/ them both. Then went above and beyond to make sure I was a satisfied customer. THANK YOU BOTH FOR EVERYTHING!!!!!

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Response From: Sheboygan Chrysler Dodge Jeep Ram
Added: 2/4/2013 5:29:13 PM

Thank you for sharing your feedback! We work very hard to ensure that each of our customers is 100% satisfied with the Sheboygan Chrysler Center experience. It is very important to our dealership that we earn the trust of our customers by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers.

Regards,
Randy Swihart-General Sales Manager-Randy.Swihart@sheboyganauto.com

Twitter
mw32573
2/1/2013 12:34:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John BergerJohn Berger
Tim HeinenTim Heinen
Randy  SwihartRandy Swihart
Leah WiegandLeah Wiegand
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sheboygan Chrysler Dodge Jeep Ram:

I had an excellent experience purchasing my new car. Everyone was very friendly and nice to me. I was hesitant about making such a big purchase but Tim was patient and understanding. He offered me options to my concerns. John helped to try and address my concerns. Leah worked to get me what I felt I needed in a payment. Overall my experience was excellent.

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Response From: Sheboygan Chrysler Dodge Jeep Ram
Added: 2/4/2013 5:26:17 PM

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Tim and Leah; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials.

Sincerely,
Randy Swihart-General Sales Manager-Randy.Swihart@sheboyganauto.com

Twitter
rtk750
1/31/2013 11:08:27 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shisseng LyShisseng Ly
Leah WiegandLeah Wiegand
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sheboygan Chrysler Dodge Jeep Ram:

Overall good experience. Would recommend to anyone. Friendly and very helpful. Very happy with the s.u.v. i purchased. The 2nd vehicle i have purchased, and will be back when the time comes for another.

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Response From: Sheboygan Chrysler Dodge Jeep Ram
Added: 2/1/2013 1:40:48 PM

Thank you so much for taking the time to write this great recommendation of our dealership! We will be sure to let our team know about the wonderful things you had to say about them and their service. 100 percent customer satisfaction is our goal at Sheboygan Chrysler and hearing that you walked away with your expectations exceeded makes us very happy. We look forward to working with you again in the near future. Also, be sure to check out our Facebook and Twitter for access to exclusive specials.

Sincerely.
Randy Swihart-General Sales Manager-Randy.Swihart@sheboyganauto.com

Twitter
kristine.sagal
1/30/2013 6:02:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shisseng LyShisseng Ly
Scott ReillyScott Reilly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sheboygan Chrysler Dodge Jeep Ram:

The dealership was so helpful in helping me find the best vehicle that fit my needs. Shisseng took the necessary time to make sure that I was comfortable and always answered my questions promptly. Financing was great to work with and got me the vehicle at a very reasonable price and rate. I will continue to work with Shisseng for all of my vehicle purchases and would refer him to my friends and family!

Was this review helpful to you?    Yes | No

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